I just had the joy of taking care of my 20 month old granddaughter for two days. Her day care center was closed this week so my husband and I flew out to LA to have some fun and help out.
It reminded me how hard it can be to balance a career and a young family. Parents take turns getting ready for work while watching small children. Getting kids out of the house with all their necessary supplies can be an organization challenge in itself. One parent does the drop off and the other may handle the pickup. Figuring out who has to be at work by when and who gets done in time is the family dance. If there are long commutes, multiply the challenges and logistics. And then there’s the home front again after a long day – Continue reading
What makes a great vendor-client relationship? If you are in IT management you have probably experienced ones you thought were model relationships and ones you wish you had never gotten into. After 30 years in health IT management I have seen the full range.
I’ve been on both sides of the table over the years, I’ve been a buyer of products and services as CIO. I have been a seller of products and services with a software vendor and a consulting firm.
I always tell prospective vendors that I understand their business models. I don’t want to waste their time or mine.
If we don’t need their services or products at this point, I will tell them so. No need for further conversation. But it’s always good to keep the door open for the future: needs may change and their solutions will evolve. Continue reading
It’s that time of year again. At UMHS, we do all performance evaluations at once in June / July timeframe. 360 feedback is key – up, down, sideways and customers.
I asked each of my direct reports for at least 6 names – including peers, their direct reports and customers. Then I requested feedback from those individuals by either email or a phone call.
I just finished answering 8 surveys on colleagues – part of their soliciting feedback on how they are doing.
I sent my survey soliciting feedback on me to about 35 people including peers, internal customers, and direct reports. Continue reading
How often have you put off scheduling a doctor appointment or preventive test because you’re just too busy? Do you keep up your exercise routine when you’ve got a big project and key deadline looming? Do you have someone who helps keep you honest on these basic “taking care of yourself” things?
Have to admit I’m not the best but I am turning it around. Learned many years ago I’m the only one who can take care of me. No one is going to come into my office and say go home, you’re working too hard.
I have a gym membership and dogs that need to be walked. And it’s gorgeous here in Ann Arbor these days so I love being outside.
But I’ve also learned
that I do best at taking care of myself when I’ve got people who keep me honest. Some ideas from my recent experience: Continue reading
Common goals are a key to success for any business venture. But for a merger, negotiating common goals and how best to achieve them is especially critical. I saw this again in the case of the Great Lakes Health Connect (GLHC) – a very recent merger of two major Michigan substate HIEs: Great Lakes Health Information Exchange (GLHIE) and Michigan Health Connect (MHC).
Michigan has had multiple substate HIEs organized by regional markets. While this was a conscious strategy several years ago, many health care leaders had come to question it over time. However, the obstacles seemed too difficult to overcome, and inertia prevented change. So the two major HIEs grew and became stronger and more competitive. Provider organizations in some regions were torn between the two and faced limits in the data they could access. Other organizations sat on the sidelines waiting for one to prevail.