What’s your college student doing this summer? Is it meaningful work? Is it making a difference? Are they taking steps towards their career goals? Or having experiences that could cause them to rethink their major?
Interns huddle with a Super User during MiChart go live at the Cardiovascular Center
I’m happy to say that all of the above could be true for 250+ student interns we hired as “at the elbow” support for our inpatient electronic medical record implementation. And it is a win-win. As part of our MiChart activation team, we get much needed help from bright, enthusiastic, high energy undergrad and graduate students. They get real world experience in a health care setting: a med/surg nursing unit, labor and delivery, OR and PACU, an ICU, an adult or pediatric setting, or an outpatient department. Continue reading
When I started here at the University of Michigan, I told the people I was to lead about my core values and expectations.
Prioritizing issues at our “11 at 11” meeting today.
- Teamwork – I expect people to respect one another and work together for common goals.
- Transparency – I practice and expect open, proactive communication.
- Customer service – While we don’t touch patients directly, we are all part of the extended care team; clinicians and caregivers rely on our systems to safely care for patients. We must provide excellent customer service in every interaction.
- Accountability – Each of us needs to take ownership and deliver on our commitments.
- Innovation – We work for a leading organization in health care, as IT professionals we must always look for ways to innovate.
- Continuous improvement – I was delighted to learn of the culture of continuous improvement within UMHS and the focus on lean health care. There are always opportunities to improve.
- Results focus – We need to focus on end results. Even though process is important, we shouldn’t get bogged down in it.