Countdown to HIMSS17 – Part 2: Vendors

The countdown to HISS17 continues. As I wrote last week, the best way to think about it is in three ways – education, vendors, and networking. This post is the second in a three-part series – focusing on vendors.canstockphoto10546354

If you already registered, you have been inundated with vendor emails and snail mail since then. The ginormous exhibit hall beckons when you get to Orlando. So how do you make the vendor aspect of HIMSS17 as productive as you can?

Here are some tips to consider based on many years of navigating the exhibit floor:

Meeting with your current vendors – I’ve talked with colleagues in the past who always start here. They schedule meetings in advance or stop by just to say hello at all their primary vendors’ booths. I never fully understood this. Maybe I was a CIO in an organization with mostly internally developed systems for too long. You can connect with your primary vendors throughout the year so do you really have to spend a lot of time with them at HIMSS? It’s up to you and your specific needs and issues. If you want to see the Continue reading

In a bow: HIMSS15 wrap up

The biggest HIT event of the year is over – more than 43,000 attendees, over 300 education sessions, and over 1,200 exhibitors. Say what you want about the long taxi lines at the end of the day, all in all the service provided by HIMSS, hotel and convention staff was great. Say what you want about the slow performance of the HIMSS15 mobile app, there were many other ways to find out what was happening and where you needed to be. I will say though that our UMHS users would be all over me if our systems had such slow performance – I guess for an app that has the life cycle of a 4 day conference, you can get away with it. But let’s hope for improvements next year!

I’ll leave the deep analysis on market trends, vendors, and big announcements to the professionals who write for a living. I have a day job to get back to. But I will share a few highlights and thoughts after my time in Chicago: Continue reading

Keys to successful vendor management

What makes a great vendor-client relationship? If you are in IT management you have probably experienced ones you thought were model relationships and ones you wish you had never gotten into. After 30 years in health IT management I have seen the full range.

HandshakeI’ve been on both sides of the table over the years, I’ve been a buyer of products and services as CIO. I have been a seller of products and services with a software vendor and a consulting firm.

I always tell prospective vendors that I understand their business models. I don’t want to waste their time or mine.

If we don’t need their services or products at this point, I will tell them so. No need for further conversation. But it’s always good to keep the door open for the future: needs may change and their solutions will evolve. Continue reading