HIMSS as a networking event

For those of you attending HIMSS23 in Chicago next week, it will be a mix of education, vendors, and networking. Let’s face it, while education and the exhibit hall are what our organizations are willing to invest in, networking is what we all look forward to each year. Seeing colleagues we’ve known for years, finally meeting in person people we’ve only known on zoom, and making new connections. Especially after a few years of virtual only conferences.

I won’t be attending this year. But that doesn’t stop me from giving some advice on the networking front.

Whether you are in transition and looking to make connections for your next opportunity or you are focused on learning from your peers and sharing success (and failure) stories from your own work, effective networking is critical to your work and your career.

Here’s some general networking advice:

Network extensions – Everyone you know knows a few more people who could potentially be helpful. Proactively and respectfully work your network.

Professionalism – Always present yourself as the consummate professional whether at work, online, or in business interactions after hours.

Two-way street – Figure out what you need from a connection and what you can offer to them.

Diligent follow-up – If you commit to provide a reference, make an introduction, or something else, be sure to do it in a timely manner.

Networking is one of the greatest values of the annual HIMSS conference and HIMSS provides many ways to find people with similar interests as yours. Here’s some slightly modified advice specific to HIMSS from previous years posts: Continue reading

What advice would you give your younger self?

I love this question. It was one of the questions for a panel I was supposed to be on this week. The NEHIMSS chapter has an annual Women in IT conference, and I was one of four invited panelists for the three-hour event. But 40 miles into my 100-mile drive to the venue, cruising fast on the freeway, my left front tire totally blew out – down to the rim. Scary yes, but I got myself over to the shoulder and called AAA. My second call was to the panel moderator explaining I wouldn’t be able to make it. An hour and a half later I was again on the road with the spare tire that is designed for maximum 50 MPH taking the back roads home to avoid freeway speeds.

I was looking forward to the event and the panel. I love sharing stories with next generation leaders so this was going to be a fun night. I was ready after the usual panel prep call to cover the range of questions we had agreed on.

While I didn’t get to do the panel, I don’t want this question to go to waste – here’s what I was ready to say when asked what advice I would give my younger self:

  • Know your big rocks – I’ve written on this in the past, “Do you know your big rocks?”. It comes from Stephen Covey and it is a spot-on analogy. Our families and closest friends are our big rocks. Don’t let all the little stuff take up your space first leaving no room for your big rocks.
  • Don’t take crap from anyone – In my 30s, two of my peer managers seemed out to get me. One even threatened me. I was the only woman on the management team for a 5-year period. After a lot of stress and wasted energy processing it all at night talking to my incredibly supportive husband, I decided enough was enough. I let our boss know what was going on and told him that I would let him know of any further incidents. He was going to have to deal with it because I couldn’t. In another situation where a male manager from another department got overly friendly with sexual advances, I reported it to compliance. Hard as reporting something may be, it is necessary to stop the behavior if you can’t stop it yourself.
  • Have a strong support system – Whether it is family or friends, everyone needs a support system they can turn to. I could tell plenty of stories about my incredibly supportive husband and how he has been there for me back when I was a young working mother in management and going to school at night for my MBA as well as the decades since (our 47th wedding anniversary is in a few weeks).
  • Accept that you can make choices – One of my staff wanted to consider coming back from maternity leave after she had her first child in a part-time role but worried about how it would stall her career. She was a project leader on a management track. We talked about her options and I encouraged her to keep in mind that she had choices. After a period of part-time work, she eventually came back full-time, picked up again in a leadership role and then had two more children a few years later. She made choices right for her and balanced growing a family with growing her career.
  • Own your own career and be open to the possibilities – Before I left my CIO position at Brigham and Women’s Hospital for a similar role at Michigan Medicine, we were going through major staffing changes in IT. My staff were concerned about their future in supporting legacy systems vs the new EHR coming in. I told them they had to own their own career and be open to the possibilities. When I make that second point now, I emphasize that there are jobs today that no one heard of 5 or 10 years ago and there will be new ones in the future we can’t even imagine now.

There you go – I had plenty more to say on the panel given the other great questions we were going to discuss but wanted to at least share this one.

And after this car experience, my parting advice is keep your AAA membership current and keep your cell phone charged.

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Confidence gap, wage gap, and more

We have much progress to celebrate as women but sad to say that in 2023, there is still so much more to do. I’ve seen many excellent pieces recently that illustrate the gender gaps that exist in the workplace.

Have you ever heard of “Tall Poppy Syndrome”? I hadn’t. I saw this post on LinkedIn from Women of Influence+ on a study they conducted of over 4,700 women around the world. From the post, their research shows that almost 90% of women worldwide are belittled and undermined because of their success at work. As they say, “The Tallest Poppy, our groundbreaking study, reveals an eye-opening story about how Tall Poppy Syndrome (TPS) negatively impacts ambitious, high-performing women, and what this means for organizations”. Here is the press release summarizing the results and a link to access their white paper.

It’s no wonder that many women get “imposter syndrome”, even women in executive level positions. As Becker’s reported in this short article, “75% of female executives get imposter syndrome”, imposter syndrome is doubting one’s abilities and feeling like a fraud. The article notes that women expect lower pay than men, are subject to condescension and have less faith they will be treated equally. This all leads to lowered confidence.

As Becker’s reported in this short article, “The gender ‘confidence gap’ is wide in the workplace”, the confidence gap and wage gap continue. And we are now seeing the promotions gap more clearly. Continue reading

#EmbraceEquity

Today is International Women’s Day (IWD) and March is Women’s History Month. The International Women’s Day 2023 campaign theme is #EmbraceEquity. As their website says, “The aim of the IWD 2023 #EmbraceEquity campaign theme is to get the world talking about Why equal opportunities aren’t enough. People start from different places, so true inclusion and belonging require equitable action. International Women’s Day is a global day celebrating the social, economic, cultural, and political achievements of women. The day also marks a call to action for accelerating women’s equality.”

Yes, we have much progress to celebrate but sad to say that in 2023, there is still so much more to do. Especially with our current political climate and Diversity, Equity and Inclusion (DEI) programs being under attack in some states. Take Florida for example where the governor announced in February that he intends to ban state universities from spending money on diversity, equity and inclusion initiatives, calling them discriminatory.

I continue to participate in CHIME’s Diversity, Equity and Inclusion committee as we start another year of programming for all CHIME members. As leaders, raising awareness and finding ways to take positive and meaningful action for our employees and our patients is what this work is about. This Friday as part of the DE&I Dialogues series, we will host a live webinar entitled, “Why DE&I: Defining Health Disparity, Inequity, and Inequality”. The webinar will cover why DE&I is important in your healthcare organization and how it impacts patient care. Featured speakers are Andrea Daugherty, CIO at Dell Medical School at the University of Texas at Austin, Cletis Earle, SVP and CIO at Penn State Health, and Dr. Eric Quinones, Chief Healthcare Advisor at World Wide Technology. You can register here for the March 10, 12PM ET webinar. I hope you will join us this Friday and for future DE&I Dialogues as we continue to learn and work together in 2023.

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CHIME Fall Forum 2022 – it’s a wrap!

This week was my first in-person conference with CIO colleagues since Spring 2019. The CHIME Fall Forum is an annual gathering of health IT leaders, and this year is the 30th Anniversary of CHIME. Prior to the pandemic, I’ve attended CHIME fall forums almost every year since 2000 when I first joined CHIME. It was so good to again see friends and colleagues I’ve known for decades and finally meet in-person new colleagues and connections I’ve only known via Zoom for the past few years. There is nothing quite like in-person events for networking and informal conversations with colleagues. Kudos to the entire CHIME staff and board who did an excellent job once again!

From the DEI retreat on Monday to the League of Women’s luncheon and track sessions on Tuesday, to the somewhat creepy humanoid robot interview that CHIME CEO Russ Branzell so patiently did as the keynote on Tuesday, to the insightful “CHIME 30th Anniversary – Past, Present, Future” keynote panel on Wednesday, to the inspiring keynote from Carey Lohrenz on Thursday, and all the track sessions and receptions in between….it was a great few days in San Antonio.

I’ve been involved in the CHIME DEI Committee for the past two years. The panels at the DEI Retreat on Techquity and Next-Gen Leadership generated lively discussion amongst the diverse group of attendees. Kudos to Sheree McFarland, CIO West Florida at HCA, and Cletis Earle, SVP and CIO at Penn State Health, who co-chair the DEI Committee with support from the CHIME staff.

The CHIME League of Women track sessions covered a range of topics aimed at encouraging women to lean into leadership roles and take career risks. These were standing room only sessions – a diverse, multi-generation group of women attended with many male allies. Personal journeys and challenges faced were openly shared by the panelists. Kudos to Sheree McFarland and Sarah Richardson, SVP & Chief Digital and Information Officer at Tivity Health, for their leadership to the League of Women.

Past board chairs in attendance took the stage at the opening session to be recognized.  I am grateful for their contributions and leadership over the years. 25 of the past board chairs over CHIME’s first 30 years are white men. Seeing them on stage together was a stark contrast to the diverse group at the DEI retreat and the League of Women’s sessions. Change is happening and health IT leaders are becoming a more diverse and representative group. Continue reading

Best employers for women – is your organization on the list?

It’s Getting Harder to be a Woman in America by Claire Suddath, senior writer at Bloomberg Businessweek, is a powerful, must-read piece for anyone concerned about what is happening to women in this country.

I have long been a champion for women and a proud feminist. Doing what I can while in leadership roles to support women, not being afraid to speak out on women’s issues, and voting for candidates who are truly pro-women’s rights. I encourage you to do the same.

It was good to see the recent Becker’s story “30 hospitals, health systems and biomedical companies on Forbes’ top 100 list of best employers for women” that listed all 30 and their rank within the top 100. According to the Forbes article, “America’s Best Employers for Women”, the survey respondents were asked to rate their organizations on criteria such as working conditions, diversity and how likely they’d be to recommend their employer to others. These responses were reviewed for potential gender gaps. Female respondents were then asked to rate their employers on factors such as parental leave, discrimination and pay equity, and to nominate organizations in industries outside their own. Representation at the executive and board levels were also factored into the final score.

If your organization didn’t make the list, ask yourself what you can do. Are you in an HR leadership position and able to directly influence employee policies and benefits? Are you an IT leader who consistently creates a supportive culture and values diversity? Regardless of your position, do you help create a supportive work environment?

We’re all in this together – at home, at work, and in our communities.

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#BreakTheBias

Know someone interested in a nursing career?

As National Nurses Week comes to an end, let’s continue to recognize the work nurses do in so many different settings each and every day. The theme for International Nurses Day 2022 is “Nurses: A Voice to Lead – Invest in nursing and respect rights to secure global health”. And let’s encourage young people who are interested in a nursing career to learn more about the many paths they could take. I’m hoping my readers who are already established in their own careers will share this post with the young people they know who may be considering a nursing career.

I’ve worked in healthcare IT for 40 years now. During that time, I have been fortunate to work with amazing nurses in both leadership and staff roles. There are so many different paths a nurse can take in their career. Here are the stories of a few nurses I know well.

My favorite nurse and the one I am most proud of is my oldest daughter, Katie Killinger. She decided to go into nursing after she graduated from college with a degree in Hospitality Administration / Management. When she first mentioned that she was thinking of nursing, I was very supportive and told her she’d have many potential paths as her career progressed. She went to Regis College in the Boston area in a combined undergrad/grad program. After two years she earned her Bachelor of Nursing degree and sat for the nursing boards. After the third year she had her master’s degree as a Family Nurse Practitioner. Her early nursing experience included staff nurse positions on the cardiac surgery step-down unit and then the cardiac surgery ICU at Brigham and Women’s Hospital (BWH). One of her first nurse practitioner (NP) positions was supporting two division chiefs as the NP and Coordinator of the Atrial Fibrillation Program at Mass General Hospital. For the past 10 years she has been the Chief NP of the Orthopedic/Spine Surgery Service at Brigham and Women’s Faulkner Hospital. Who knows what her future holds – I know from our many conversations that maintaining a balance between clinical and administrative time is something she considers for the long-term.

My second favorite nurse is my sister, Mary Sheehan. She and her husband, Tim, both attended a two-year associate degree nursing program and then went on to get their bachelors and advanced degrees. Continue reading

Mentoring, role models and sometimes a little nudge

What a pleasant surprise to be tagged in a LinkedIn post by my daughter as she shared with her network some great professional news. She just completed her Leadership & Management Certificate Program at Wharton online. I’m super proud of her! She tagged me to thank me for the “nudge”.

I remember well our “nudge” conversation back in August. I remember it more as a conversation where she asked for advice on how best to pursue her education given her current work and how her career is evolving. She has been at the same company for the past 8 years and been promoted several times – she is now Sr. Manager, Executive Communications and Administration, partnering with the CEO and executive leadership team. I would call it more of an ask for advice and get ideas/encouragement conversation.

Her discipline and persistence to get started and finish it in just 6 months is impressive – all while working full-time and as a mother of two young children. It reminds me of when I decided to get my MBA many years ago when she and her sister were young and I had a full-time management job.

I’ve talked about my two daughters in previous posts. I try to be a role model for them professionally.  I’ve given them advice as their careers have advanced and am proud to see their accomplishments. They both have a passion for their work and have received awards for leadership and innovation. As I counsel people early in their career – find your passion, be open to the possibilities, and never stop learning.

Many women describe their mothers and grandmothers as inspiring role models. Today would be my mother’s birthday. She died just shy of her 68th birthday after a short battle with cancer. She was only 42 when my father died, leaving her to raise four young children on her own. My mother was a role model for me – a strong and independent woman. Continue reading

#BreakTheBias

That’s the theme of International Women’s Day (IWD) 2022 celebrated today, March 8. It is one to remember not just today but every day. Two weeks ago, as Black History Month came to an end, I wrote a post titled “2022 of the 1950s?” about systemic racism. March is Women’s History Month and when I see the assault on women’s rights in many states, I could ask that same question again.

While women have made great progress since I was growing up in the 1950s and 1960s, coming of age during the women’s movement shaped me both personally and professionally. I remember when International Women’s Day was something most people knew nothing about. Now it is more prominently highlighted in the media. You may have seen some “strike the pose” posts on social media in recent days and wondered what that was about. But International Women’s Day is not just a celebration of women, it is a focus on the historical and current struggles of women for true equality and a call to all of us to forge a gender equal world.

Themes in recent years have been:

#ChooseToChallenge – reminding us that we are responsible for our own thoughts and actions and that we can all choose to call out gender bias and inequality.

#EachforEqual – emphasizing the need to bring together people of all gender, age, ethnicity, race, religion, and country to embrace the values and actions needed to create a gender equal world.

What does this year’s theme #BreakTheBias focus on? From the IWD website:

“Imagine a gender equal world.

A world free of bias, stereotypes, and discrimination.

A world that is diverse, equitable, and inclusive.

A world where difference is valued and celebrated.

Together we can forge women’s equality.

Collectively we can all #BreakTheBias.”

What can you do? Continue reading

Leadership revisited

It’s a new year. Time to reflect and look ahead. Whether you are a leader or an aspiring leader, there is always room to develop your own leadership skills and find ways to help others develop. Over the years, I’ve often written on leadership. Here is a short list of posts worth revisiting:

10 Tips for next generation leaders

7 Ways to develop the next generation of leaders

Leading through a crisis

What we should expect of leaders

Inspiring and developing new leaders – learning from the best

Lead by example

Leader as conductor

Note – I am taking a short break from writing new posts in January. With all the blog posts I’ve written over the past 7 plus years, I’m using this break to share some of my “classics”. Thank you for being a subscriber – I hope you will encourage your colleagues to subscribe in the coming year.