Great techspectations for the inpatient experience

Everywhere you turn technology makes our lives easier. Yet we take it for granted – until it’s not there.

I spent the holiday week in Boston with family. I observed every day, commonplace technology in my travels, our hotel stay, shopping, eating out, and more. We booked our airline tickets online. We check-in online or at an airport kiosk. We pass through security and find our current gate info on large screens conveniently located. Barely any human contact except when the flight attendant checks our seat belts and offers us pretzels and a drink. The safety information is a video and when we arrive we find the right baggage carrousel on another large screen. Continue reading