Monthly Archives: December 2016

Learning from the annual industry list ritual

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Holiday gift lists, baking lists, family fun lists while kids are out of school and “honey do” lists while off from work…..we have personal to do lists everywhere. But as the year ends, it’s interesting to canstockphoto18647021look back on some of the industry based 2016 lists and look ahead at what to expect in 2017.

I’ve compiled some of the most interesting health care and technology lists to share as we approach this annual turn of the year. You’ve probably seen some of them already.

There are the best places to work lists where we can all learn best practices to attract and retain talent in a competitive market: Modern Healthcare’s Best Places to Work in Healthcare 2016 and Becker’s 150 Great Places to Work in Healthcare 2016. And more specific to IT, there is Healthcare IT News’ Best Hospital IT Departments 2016. Check out their profiles and possibly get some new ideas to apply in your own organizations. Continue reading →

Great techspectations: learning from retail

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If you are like me, you’ve recently done some online shopping – if not for holiday gifts, then for yourself. And your experiences have probably ranged from easy and awesome to  frustrating and canstockphoto20876918difficult.

Without naming any companies, I’ll describe the optimal experience, but also what we all too often run into.

The most satisfying experience is when the retailer already has some key information about you so the transaction can be completed with just a couple clicks; they also offer a real-time chat with a service rep if you need it.  We keep going back to those sites.

The frustrating ones are confusing: too much back and forth between multiple screens and not at all intuitive. If something is backordered, they don’t tell you until the end of the process. Then, you have to start over and give your information again. In the end, you may get the product you want (or something close) but it took too long and was difficult. Continue reading →

Time for a job change?

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It’s that time of year. With the holidays upon us, you may have a slightly more relaxed schedule at work. And you may be taking stock of where you are in your career and what might be next.canstockphoto14736747

I talk with a lot of people looking for career advice. It might be millennials early in their career who are thinking about their next opportunity. It might be mid-career management positions who are looking for that next step up. Or it might be people late in their career who are thinking about stepping off the permanent track for a less than full time work situation and a more balanced lifestyle to spend time with family or travel.

Regardless, the questions to consider are similar for everyone:

  • What are you passionate about?
  • What are your key strengths and areas of expertise?
  • What new skills do you want to develop?
  • What new areas do you want to learn about and develop expertise in?
  • What kind of organization and culture do you want to work in?
  • What family situations do you need to consider? Are you starting a family, do you have young children at home or teenagers who need a different kind of support? Are you caring for elderly parents? What are your spouse or partner’s work hours and flexibility?
  • Do you want to and are you able to relocate to another part of the country? Are you open to anywhere or specific regions?
  • And last, but not least, what are your financial requirements?

Continue reading →

Aspiring to Stage 7

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I recently participated as the CIO reviewer on a HIMSS Analytics Stage 7 validation. The long travel to the West Coast aside, I was happy to contribute my time and expertise to be exposed to an advanced

Source: HIMSS Analytics

Source: HIMSS Analytics

organization and to meet a wonderful group of leaders. The review team also included a Chief Medical Information Officer and the HIMSS Analytics Regional Director for North America.

As of the 3rd quarter this year, only 4.6% of hospitals have achieved Stage 7 while 30.5% have achieved Stage 6. Just over a third of hospitals are currently at Stage 5.

All three hospitals I’ve served as CIO have achieved Stage 6. Getting from Stage 6 to 7 is a significant leap. There is a greater focus on analytics and using the data from the electronic health record to improve patient outcomes.

From the HIMSS Analytics website, here is how Stage 7 is described: Continue reading →