ERPs enable business transformation

In the spirit of re-use and recognizing that I’ve already met my weekly discipline of blog writing, I encourage you to check out my StarBridge Advisors blog post published this week – “Will your ERP enable the business transformation you need?” After decades of focus on EHRs, health systems of all sizes have or are turning more attention to their ERP solution(s). In my post I share some of the key questions organizations need to consider and perspective on ensuring a successful ERP journey.

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Patient friendly testing – yes, a positive story!

The role of insurers in direct healthcare services may be debatable but I have at least one positive personal story worth sharing. It involves a claims review, a proactive call from my insurance company to schedule a needed test, and the test done in my home at my convenience a few weeks later.

Blog readers may remember my recent reference to a bad fall and injury. I have a fractured pelvic bone. When I was discharged from the ED, they ordered follow-up visits with my PCP and an ortho physician. I did a virtual visit with my PCP the next week and scheduled the in-person ortho appointment for the week after that. At the ortho appointment the physician said I should get another bone density test. I hadn’t had one for several years. I assumed she would put in an order, and I would get a call about scheduling the test.

The day after the ortho visit, I did get a call. But is from my insurance company. They said that based on claims info, I had fallen in the past year so I should get a bone density test. I asked if that was per my ortho and they said no, it was based on the claims info. Can I vouch for the interconnection between these two conversations? No. But I knew I needed the test so continued with the call. Continue reading

Tips on moving: gig economy, targeted donations, and online marketplaces

As briefly mentioned in recent blogs, my husband and I are in a transition phase – moving and downsizing. The last time we moved it was halfway across the country which brings its own challenges. What’s different this time is the number of people we’ve needed to help us, the number of new resources we’ve learned about through networking, and the focus on downsizing which means finding places where we can donate or sell stuff.

I’ve learned a lot the past few months and found some great resources. It’s no surprise to my regular readers that I’m willing to share some tips and resources. Here goes:

Finding trusted helpers – Our realtor lives in the neighborhood and has people he regularly uses and refers. Taking his recommendations, we used a handyman on some small projects and a few strong young men willing to move boxes and heavy items. This was all part of getting the house ready for photos, the listing, and open houses.

Sourcing local resources for small jobs – From our realtor I also learned about Surv, a company founded with community in mind that operates in eight states. CEO Pat Brown believes that Surv has the power to bridge social gaps, elevate young adults, and meet a community’s needs. Their mission is to build stronger communities through service. As they say on their website, “it’s more than an odd-job. By connecting Neighbors with hardworking Local Workers, we build lasting relationships that can uplift a community.”

Finding specialized services – Disassembling a very large free standing custom closet to move and reassemble at our new place became the biggest challenge for a few days after we accepted a very attractive offer. Our buyers said they didn’t want it because they planned to build a walk-in closet. We inherited the custom closet when we moved in so building a walk-in closet was something we too had considered but dismissed. If we were going to move it, I wanted someone who had some experience with custom closets. With a little research I landed on Home Depot and their Pro Referral service. Independent contractors fully vetted in terms of any criminal record, liability insurance, and licensed if needed. It took one call then I received an online link to a project request form and was matched with a few possible contractors.

Finding where to donate – Before we listed, we took several loads of donations to Savers. When it came to my business books and professional clothes, I wanted to find a more targeted place to donate. My husband is a retired minister and has 10 times as many books as me. Finding places to donate these items became a challenge. Sources I found include: Continue reading

Never too late to make time for a break

Labor Day weekend is upon us. The last holiday weekend of the summer. A summer that we hoped would be more normal. One where we could enjoy vacation travel, visiting family again, and spending time with friends.

Was your summer what you expected? Did you get the break from work you needed? Did you get to see family?

Talking to my oldest daughter this morning, she described it as “the summer of yes”. She is a nurse practitioner and given what last summer was like with COVID-19, this year she was able to do short trips with her family and friends to Martha’s Vineyard, New Hampshire, and Maine.  My youngest daughter and her husband finally got to see his family in Florida taking a road trip there with their two kids.

For our first vacations since before the pandemic, my husband and I planned a long Memorial Day weekend in New York City and a 2-week vacation in California that was to include a several day visit to my Minnesota family who I hadn’t seen since October 2019. Neither trip went as expected for health reasons. Over Memorial Day weekend, we spent two of the four days in a New York City hospital after my husband had another serious medical incident. I could write Part 2 of my September post “When healthcare becomes personal” at some point – this one would be a focus on the lack of interoperability. I’m happy to say he is fine but there are still medical mysteries for us. Our California trip had to be scrapped due to my injury from a bad fall though we still visited family in Minnesota where I was able to rest and take it easy.

But I can’t complain. It is truly heartbreaking to see the current COVID-19 surge with exhausted frontline healthcare workers and so many preventable deaths of people who are unvaccinated. We all long for better times.

If you have not found time this summer to take a break, even a “staycation” if you’re concerned about safe travel, or quality time with family, I hope you can find time in the coming weeks. I have written in the past about the importance of finding time to reboot, putting family first, and prioritizing self-care. Now more than ever we all need it.

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