8 Signs of a strong security culture

Cybersecurity incidents in healthcare are on the rise. Organizations are continuing to strengthen their security programs. canstockphoto45375611 (1) security culture

I am currently working with two clients who are focusing on security. One is a large regional organization that is hiring their first Chief Information Security Officer (CISO). They asked StarBridge Advisors to provide an interim CISO to help build the security program while they recruit. The other is a university health system that is consolidating their security program under the university CISO and hiring an associate CISO to focus on the health system. Both organizations recognize the importance of the CISO role and the need to continually strengthen their security profile.

While it may be surprising to see organizations hiring their first CISO in 2018, what matters is that they recognize the need and are making the investment.

When I served as CIO at Michigan Medicine for the hospitals and health centers, we crossed that bridge in 2015. The IT leader responsible for infrastructure had been responsible for security as well – not uncommon in healthcare organizations. I recognized that the security function needed a dedicated focus, so we hired a full-time CISO.

I engaged a third-party security expert to conduct an assessment using the NIST framework. As a CIO, I learned a great deal through that process. With the help of our consultant, I was able to educate the executive team as well.  One component of the final assessment report was about creating a security culture.

Security cannot just be the job of the CISO. Continue reading

Never underestimate the importance of good communication

When you go into business for yourself, you have to make a lot of decisions. One of the most important decisions is who to partner with. I have learned a lot from my two colleagues, David Muntz and Russ canstockphoto9328194 (1) communication word cloudRudish, in our StarBridge Advisors venture over the past two years. They have very different styles, skills, knowledge and experience. But together we make a great team!

Communication skills are critical no matter what business you are in or what level you are at in an organization. David recently wrote an excellent piece on communications for our StarBridge Advisors “View from the Bridge” blog – Meaningful Communication – 10 Lessons from Life.

His life lessons provide an important framework for successful communication in all forms. And as he says, without communication, collaboration is difficult.

I highly recommend you check out David’s blog post. And if you like what you see, read more of our View from the Bridge posts and subscribe to receive notifications of new posts.

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The 6 Rs of summer

In these final weeks of summer, it’s a good time to stop and reflect . Our lives have become busier and busier. We work more hours. We are constantly available. Our phones are never far from reach.canstockphoto2218480 (1) beach chairs

As you take some time for yourself this summer, keep in mind the importance of R&R – Rest and Relaxation to get Refreshed and to Renew your energy.

Take time to Reflect on what is important to you.

Maybe even Reboot. Make adjustments as needed. After all, you only have one life to live.

As the poet Mary Oliver says, “Tell me, what is it you plan to do with your one wild and precious life?”.

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What can we learn from sports?

My husband and I recently went to a Red Sox game. We are not the biggest of sports fans, but we like to get to a game or two each year. It was a glorious summer day – sunny sky with a temp in the mid-70’s. A canstockphoto56121 (1) baseballperfect Sunday afternoon for a baseball game. We all know that baseball can be slow at times with brief moments of intense action. I put my crowd dynamics lens on and observed.

First there’s the “wave”. How do they start? And what does it take for them to be successful? The first one started in a section near right field, had to go through the grandstand area, and over to the “green monster”. If you don’t know Fenway Park, the green monster is a special section that probably has no more than 200 people in it. A prime spot for the wave to lose momentum. But it didn’t. It went all the way around the ballpark at least twice.

When another section started a second wave later in the game, it fizzled quickly. But my husband made sure he did it when the wave rather pathetically got to our section. He didn’t want to be the one to kill it. The takeaway – everyone must participate to make it successful.

Then there was the “dance off” between innings. The cameras focus on different fans around the park and when people see themselves on the big screen they do their best dance moves. You never know what you’ll see. Inhibitions are off for many people, especially kids. It was a young middle school age boy who won – he had the moves and the fans loved it. The takeaway – be less inhibited and you may go further.

And then there is the rhythmic clapping that starts and grows in intensity. It’s either to encourage the home team at a critical moment or to make the other team nervous. Continue reading