With gratitude – family says it all

I’m challenged to write something brand new on gratitude this Thanksgiving week even though this has been a far better year than 2020. At the same time, it has not been as positive and as “back to normal” as we had all hoped as COVID cases surged over the summer. So, I went back to my 2020 post to see how I had reflected on gratitude a year ago at a time when we weren’t gathering as families the same as we are now. I share it again here as some things haven’t changed.

We celebrated Thanksgiving with our immediate family this past Sunday at our new house. My two daughters, their husbands, and four grandkids. One of my daughters has in-laws in Florida so she and her family will travel there for the holiday. We now live within half hour of our other daughter and her in-laws live near her. We will celebrate with all of them on Thanksgiving as we have done many years in the past.

While my husband is a retired Unitarian Universalist minister, if I suggest we say something before dinner at a special family gathering, he will often pass it over to me. This year it was simple. I asked everyone to hold hands (as the grandkids wondered what I was doing) and I commented on family being together again and that I was thankful for each and every one of them as I looked each one in the eye around the table. The adults know they are my “big rocks” as Stephen Covey would describe. And someday the grandkids will understand that as well.

Being together with family says it all. I am truly grateful that we didn’t lose anyone to COVID, that we are fully vaccinated and that we can all be together again.

May you share similar love and gratitude with those closest to you this Thanksgiving 2021. As my StarBridge Advisors colleague, David Muntz, likes to say – “let the season of gratitude begin”.

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CHIME21 recap and CIO perspectives

A few weeks ago, I wrote about FOMO – what I felt about not going to the CHIME Fall Forum this year. After all, I had not been to either HIMSS or CHIME to see colleagues since spring of 2019. Being in-person with colleagues I’ve come to know well, like a lot, and respect even more, was something I had looked forward to. So yes, I missed reconnecting in-person after all this time. But I am grateful to get some of the content and perspectives from the forum second hand through trusted sources.

It’s no surprise that Bill Russell has dropped a series of excellent podcast interviews with some of the leading healthcare CIOs as well as vendor experts in his Today in Health IT podcast special series he calls “Interviews in Action”.  It includes 10 interviews at CHIME, 8 at HLTH, and 5 from the Sirius Healthcare 2 Healthcare Event. Each one is no more than 15-20 minutes long so perfect for a brisk one-mile walk. Learn from CIOs such as Donna Roach of University of Utah Health, Stephanie Lahr of Monument Health, Dr. Zafar Chaudry of Seattle Children’s, and Scott Joslyn of UC Irvine.

Through the HealthsystemCIO.com recap of CHIME21, Kate Gamble covered several topics highlighting presentations from more of my favorite CIOs:

Whether you are a CHIME member who didn’t attend the Fall Forum or someone who just wants to learn from some of the best IT leaders in the industry, I encourage you to check out all these resources.

STEM or not, own your career

Did you know that November 8th was national STEM day? I admit that I didn’t realize it until I was tagged in a comment on a LinkedIn post about national STEM day. Geeta Nayyar, SVP Executive Medical Director at Salesforce, shared some important but disappointing statistics on women and STEM in that post. While women make up about 47% of the total workforce, she notes that we are statistically underrepresented in science, technology, engineering, and mathematics – STEM fields. Women make up only 29% of the STEM labor force, 19% of STEM company board members are women, and among STEM industry CEOs, only 3% are women. No wonder I so often am the only woman in the Zoom room when talking with technology firms. We can and must do better.

In her post, Geeta encouraged people to tag inspiring women leaders they know. I’m grateful and humbled that Linda Stotsky, Content Marketing Strategist at Boston Software Systems, tagged me and several other women in her comment.

I have long been a proponent of more women going into STEM fields and have willingly shared my own stories. I started out as a programmer in the early 1980s and then moved into health IT management for the rest of my career – a field that has been male dominated. I recall a long stretch in the late 1980s when I was the only woman on an all-male IT leadership team and the challenges I faced. Challenges I overcame and that I have helped other women overcome since then.

I was honored to be one of the first women interviewed for the new podcast series, The Game-Changing Women of Healthcare, produced by The Krinsky Company. In this interview I share stories and lessons from my career, give career advice, and provide tips for developing next generation leaders.

As I always say, you have to own your own career and be open to the possibilities. Technology continues to evolve at a rapid pace and the possibilities are unlimited. If a STEM career is right for you, go for it. Be sure to find role models and mentors who can support you and help you overcome the challenges you may face.

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On the other side of the digital front door

Being on the other side of health care delivery is always an eye opening experience as to the progress we’ve made with technology and making it easy for our patients, and how far we have yet to go.

Now that I have more flexibility in my work schedule and we’re past the house move, I’m taking time to prioritize my own health. The newest health issue I’m addressing is cataracts in both eyes. I was pleasantly surprised when I saw that the ophthalmic practice in the area who my eye doctor referred me to has a patient portal link on their website. As I waited on the phone to make an appointment, I perused the website. I thought it was odd that the portal had the same name as my health system’s portal. When it was my turn to talk to someone, they told me my new address asking me to confirm it. I had just updated it with my health system on the patient portal last week. So I asked how they, a separate ophthalmic practice knew. They said the patient portal showed it based on my phone number. Turns out it is the very same portal as my health system. I asked if they were part of the system and they said no but they share the portal. Guessing there is more to the story – possibly an Epic Community Connect relationship?

We scheduled the initial consultation appointment at a location reasonably close at the end of November vs one at an even closer location at the end of January. But my positive response to this encounter quickly took a step backwards. As they described my next steps pre-appointment it included writing down two fax numbers. One to give my eye doctor so they could send a report from my last eye exam. And a different one to give my PCP so they could send a referral. When will healthcare finally retire fax machines??

The fact that I can remember my patient portal password means I’ve become a regular user. And that means I’m taking care of my health. Due to my injury in August, I have multiple ortho appointments and now weekly physical therapy visits.

I was late to my first physical therapy appointment due to mistakenly thinking the e-checkin on the portal would be quick. Continue reading