On Best Practices

Generational differences at work

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A recent Becker’s article got me thinking about generational differences at work. Scott Becker wrote the article, “Working with younger generations – 7 thoughts”, focusing on millennials and Gen-Z. He acknowledged that if you label entire generations with broad cliches you may not understand any real differences or similarities between generations. He noted that the state of the economy when you graduate can influence your view on work and career the rest of your life. He goes on to comment on work-life balance, social consciousness, job hopping, tech savviness, and mental health. I encourage you to check out the article.

I am passionate about developing next generation leaders and spend a lot of time informally mentoring and advising people as well as providing both leadership and career coaching services. As a baby boomer, the “next generation” for me includes Gen X (born 1965-1980), Millennials (born 1981-1996), and Gen Z (born 1997-2012). And then there is that micro-generation called Xennials born in the late 1970s or early 1980s. That is where my two daughters and their husbands fall – I can see how they aren’t quite Gen X or Millennials when I think about the general labels. Xennials are described as having an analog childhood and a digital young adulthood.

I have decades of experience to draw on in leading and teaching others, but I also consider myself a continual learner and learn every day from the generations coming behind me. The book “Wisdom @ Work, The Making of a Modern Elder” by Chip Conley is an excellent resource. As the description says, “The secret to thriving as a midlife worker: learning to marry wisdom and experience with curiosity, a beginner’s mind, and a willingness to evolve, all hallmarks of the “Modern Elder.” Continue reading →

What can we learn from sports – part 2

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If playing pickleball is considered playing sports, then I can actually draw on my own personal experience for this part 2 post. I didn’t play sports when I was young – Title IX was passed the year after I graduated from high school. As young adults, my husband and I played a lot of volleyball with friends. But that was it until I took up golf about 20 years ago playing with girlfriends on weekends for a few years and then sporadically after that.

I played my first pickleball game in April when visiting friends in Florida. They had gotten into it a few months earlier and said I had to try it. They are addicted and play almost every day. Now I’m getting addicted and meeting people who play whether at the YMCA we recently joined or in the townhouse community we live in. And my husband even tried it this past weekend and liked it. That opens the potential for us to find other couples who play. A good thing!

Unlike the “bottom of the 9th” pressure that I described in the post, “What can we learn from sports?”, back in 2018 after seeing a couple of Red Sox games, pickleball is about having fun and trying to get better each time. It has become a popular sport for all ages in recent years.

From my pickleball playing friends, I’ve been told we’re there to have fun. I’ve been told you never have to say that you are sorry when you miss the ball or have a bad serve. The regulars I play with at the YMCA who are quite good are incredibly reinforcing and affirming when I do something well and give me tips and advice as we play. Two of the best ones played elsewhere recently with people who were so competitive it shook their confidence. That’s unfortunate. So far everyone I’ve met playing pickleball has been nice and just there to have fun.

For people my age, it’s also about not falling. That’s my mantra – don’t fall. Everyone I play with and have learned from says don’t back up, that’s when you fall. I also tell myself, don’t get so competitive that I hustle in ways I shouldn’t and end up falling. Not sure what happened, but I did fall on Sunday when I was playing. I backed up a bit to hit a low ball and lost my balance, stumbling backwards and landing on my bum against the fence surrounding the court. People were at my side immediately checking if I was ok. I was. I got right back up and kept playing. When I got home few hours later though I realized I had bruises on both forearms and a sore thigh. Could be worse. Continue reading →

Leadership lessons from Nana Camp 2022

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My husband and I recently had the joy of our first ever “Nana Camp” – four days with our four grandkids ages 6-9 at our house. One family is two girls ages 9 and 7. The other family is a 7 year old girl and 6 year old boy. I have been talking with my daughters about doing nana camp since I reduced my work hours this year making more time for family.

We now live in a townhouse in Plymouth, Massachusetts, with a couple swimming pools in our development, nearby beaches, and history rich field trip opportunities. A perfect setting for nana camp! Not until we were on our field trips (Plimouth Patuxet Museums including the Patuxet Homesite, 17th-Century English Village, Mayflower II and Plimoth Grist Mill) did I realize they have missed school field trips the past few years due to the pandemic which made these outings even more special.

After the four cousins spent July 4th together, my two daughters and I came up with the framework for nana camp rules which started a few days later. The first night they were all here, I had the kids write out the rules and post them on the refrigerator door. Just the act of writing them together tested some of the rules. It was their idea to each sign the rules like a contract.

Don’t get me wrong, all four of them are awesome and well behaved but get them all together and there’s bound to be what we later described as “silly fights”. So much so that on the last day we joked about making silly fight badges for them and how many they would all get.

Siblings have their day-to-day routines at home, but all four cousins together can disrupt that. Arguing and jostling over who takes the first shower at night, which row they get in the mini-van, who gets to walk the dogs first – you get the idea. The oldest had an astute observation a few days later when we had just her and her sister here for a short mini-camp. With just two of them they didn’t need to have silly fights – there were two showers to use so both could be first, there were only two kid seats in our car so front vs back row wasn’t a fight, and there were two dogs to walk.

These were the rules we agreed on with “be safe and have fun” underlying them:

  1. Be kind
  2. Be inclusive
  3. Respect privacy
  4. Work it out
  5. Clean up after yourself
  6. Let others sleep

Kindness should go without saying but in a period where we see so much bullying in our society, we must emphasize it. For these kids it was ensuring silly fights didn’t turn into mean words. Inclusiveness is critical to teach on so many levels. For these kids it was about taking turns and not excluding someone from a game or activity. Respect privacy meant if someone needed alone time, let them have it. Work it out meant don’t come tattling to us – try to work it out themselves. We learned over the days that these rules could conflict with one another and that there were times when they needed adults to help them work things out together. Continue reading →

Vacation season reminders for a more balanced life

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I’ve written a few posts in previous years about the importance of taking vacation time and truly taking a break from work. It seems even more important this year after 2+ years of Covid and the realities of remote work where separating work from one’s home life can be a challenge.

I’ve also written about work life balance, or life work balance as my colleague David Muntz likes to say. For years it was elusive, but I am doing much better getting the right balance at this late stage of my career.

Summer is already a third over. Hopefully you have made plans for a break of some sort with family or friends in the next few months. My husband and I have our first international trip since 2018 planned for later this summer. Seeing friends posting photos from their Europe trips in recent months is encouraging – it tells me that international travel is doable again.

As you make your own personal plans for downtime, remember the 6 R’s of summer – rest, relax, refresh, renew, reflect and reboot. And if you have to work or keep in touch with work while you take a break – check out “4 tips when you must work on vacation”. Let me know if you have any tips to add.

My post “Take time to reboot” is a great reminder that you can leave your work in the trusted and capable hands of others while you are away. That’s exactly what I intend to do!

Happy summer to all!

Related Posts:

4 tips when you must work on vacation

Take time to reboot

Do you know your big rocks?

 

Ready to share your story?

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Last week I shared that going forward I plan to use this blog to also highlight the great work that so many of you are doing. I got a lot of positive reactions to that idea. The next step is to connect with those of you ready to talk with me and start lifting up the work you are doing for others to learn from.

In articles and podcasts, it is often senior leaders who are interviewed. I have worked with many awesome staff and management folks over the years. I know many of you subscribe to this blog or read it when I share on social media. Consider this a more direct appeal to you to share your stories.

If you have a particular project that you are proud of, an important initiative that you are driving, or key lessons you want to share with others, I’d love to hear from you. Shoot me a note describing what you want to talk about and I’ll follow-up to learn more. Be ready to share what you did and why, key challenges, results, and any lessons learned that will help others.

How best to reach me? If you don’t already have my email, send me a message on LinkedIn.

Together we’ll keep learning, sharing, and making a difference!

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Time to pivot

Time to pivot

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I’ve been writing this weekly blog for 8 years. It has been a weekly discipline and truly a labor of love. I started when I was the CIO at University of Michigan Health System Hospitals and Health Centers (now called Michigan Medicine). I was encouraged to launch it by the then social media coordinator for the health system. My purpose was simple – share my experience as a health IT leader and help develop next generation leaders. As my website “About” page says: “With this weekly blog, I share perspectives on the critical issues facing Health Care IT, the organizational transformations that IT organizations face, the challenges of leadership, and the work we need to do together to keep the paths of opportunity open for all. What we do matters.”

When I left Michigan and started down the path of interim management, consulting, and leadership coaching, I took over the blog and continued to write and publish it myself. I have served in both permanent and interim IT leadership roles for many leading organizations in the past 8 years. When I have been “in the seat” as a CIO, I have had plenty to share and at no loss for new topics.

But now that I am not doing interim engagements myself, I am removed from the day-to-day issues and challenges, and the many lessons learned from them. I continue to coach and help grow new leaders plus spend time connecting people to new opportunities. So even as I pivot, sharing leadership lessons will continue to be a focus area as well as commenting on significant events in our world as they relate to the work of healthcare and IT.

While blogs as a medium may have had their day, podcasts seem to have taken over in recent years. I listen to many different podcasts though I still read a lot too – finding ways to continually learn from others. I continue to share through other forums – our StarBridge Advisors blog, as a monthly host on the This Week in Health IT Town Hall/Community channel interviewing guests (my foray into podcasts), as well as speaking on webinars and panels.

So, what’s my pivot? I will continue to write but I am going to find ways to highlight the work of others and get their perspective on key issues. There are so many of you doing incredibly important and impactful work in our industry. I’m not sure how I’ll approach this change or if I will adjust the frequency of posts.  I consider it a work in process.

If you are interested in having your work highlighted or sharing your perspective on a key issue for a future post, please reach out. And if you have topic ideas, I’m all ears.

My work and writing continue…..

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Aging, but getting fit and healthy? Yes, it’s possible!

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When I turned 50 nearly two decades ago, I got myself a gym membership as a birthday present. Prior to that, I hadn’t worked out much and don’t remember ever having had gym memberships. I took a few aerobics classes once in a while and we had a treadmill in our basement for a few years. I had long commutes for most of my career and would try to take walks in the evening when the kids got older. That seemed the best I could do.

When I got the gym membership, I remember saying that no one is going to come into my office and tell me to go home and take care of myself. Rather, I had to tell myself. As a parent and a workaholic with big jobs, long hours, and an hour plus commute each way, where would I find the time to workout?

I have had gym memberships steadily since I turned 50 and used them consistently with some ups and downs. Like many people, we cancelled our gym memberships early in the pandemic. But I set a step goal that first summer and happy to say I hit or exceeded it most weeks. I amped it up in recent months and am now averaging 13,000+ steps a day. But I have missed the weight training I used to do to maintain my strength.

Fast forward to a month ago. We joined the local YMCA. I’ve been exploring classes to see what I liked and would be willing to do on regular basis. So far that has included Urban Fusion (dance routines for cardio), Cardio Fusion (combo of aerobics with some dance steps and weight training), Y Strength (interval workout for cardio and weights), Gentle Strength (decided it was too easy!), and Matt Pilates (might consider it someday). I have now booked the first three classes on my calendar as recurring appointments so will try to go to them each week if my schedule allows.

And then there’s pickleball. Continue reading →

Health IT content – plenty of choices

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My recent two-week vacation included family time, Disney with grandkids, and time just chilling with girlfriends (aka pool time, my first ever pickle ball game, walks by the ocean, shopping, eating, talking and lots of laughing).  I often publish a blog each week even when I’m on vacation but not this time. It was a true break!

Now that I’m back it’s a different kind of week. I am taking care of one of my grandchildren so arranging my work schedule around her school drop-off and pickup times. Something many of you navigate seamlessly or not so seamlessly every day. I’m hoping to get it right!

I am also getting into the recording mode this week.

On May 5 at 1PM Eastern, I will be a panelist on the Well Health sponsored webinar – “Digital Transformation Post-COVID: What’s Next on the CIO Priority List?”. Meg Aranow from Well Health will be moderating the panel that also includes Joel Vengco, SVP and Chief Information & Digital Officer at Hartford HealthCare and Raymond Lowe, SVP & CIO at AltaMed Health Services. It should be a great session. You can register here.

And I’ve recorded my first show as one of the moderators on the new This Week in Health Town Hall / Community channel. I interviewed Pamela Arora, new President and CEO at AAMI and a longtime CIO colleague of mine. For all the IT leaders who listen to This Week in Health podcasts, be sure to check it out – the IT and HTM (health technology management) relationship is a critical one. Continue reading →

April reflections

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I often write about my “big rocks” in April. This year is no exception, especially after two years of the pandemic. Spring represents a time of new life, rebirth, hope, and renewal. Yet I am always reminded that it was a sad time in my childhood. My father passed away after a 2-year battle with cancer four days before my 4th birthday. I remember the last time we saw him was in the hospital on Easter a few days earlier. He gave my sister and me popcorn Easter bunnies. A strange memory, but one of the few I have from then.

On a happier note, during these April weeks and into early May, I have milestones to celebrate – birthdays for my husband and me, our 46th wedding anniversary, and wedding anniversaries for both our adult daughters – already 12 and 8 years for them. There will be no one special celebration but plenty of opportunities to raise a glass and toast one another when we are together.  They are my biggest rocks!

This spring I’m also spending fun vacation time with family that will include a few days at Disney with two of my four grandkids. Disney with grandkids is something my husband and I have looked forward to since before we even had grandchildren. We’d joke that if we did eventually have grandchildren how old would we be when they were old enough to go to Disney, and would we still be able to do that or even want to. We were supposed to go with this family to Disney for their first time in April 2020, but we know how that worked out.

I will also be spending a week with three close girlfriends from my Michigan days. When I lived there for 3+ years, the four of us got together for long lunches every month and during the pandemic we’ve done weekly zoom calls to keep in touch. They are true friends – the kind of friends who come to help you pack your house when an ill-timed injury gets in the way of what you can do yourself. They too are my big rocks!

Do you know who your big rocks are? Do you spend enough time with them? And what do you do for yourself to renew and reboot? If you can’t easily answer these questions, I encourage you to make time so you can. Life is short.

Related Posts:

Renewal, big rocks, and the elusive work life balance

Do you know your big rocks?

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Goal setting and accountability – health goals update

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I’ve heard it said that when you share your personal goals with others, you are more apt to meet them. Something about accountability. I believe it.

 

About 8 weeks ago, I wrote “New year, new health goals, new tools” describing the excitement in our house about our new Fitbit devices and how we were motivated and ready to up our game in 2022. Happy to report that my husband and I have not lost our motivation and are still comparing our stats most days.

 

I’m averaging close to 13,000 steps or 6 miles a day. I seem to blow past the weekly zone minutes goal by Wednesday most weeks. All good!

 

But I’ve had a lot of ah-ha’s on my sleep patterns. I thought that I slept much better than I do. The sleep tracker data has helped me make some modifications. I love actionable data!

 

We plan to join the YMCA near us to get back doing weights, add more serious cardio than the long hilly walks where we live and to check out the various classes. We dropped our previous gym membership at the start of the pandemic 2 years ago. It’s time to go back.

 

While we have better routines for getting daily exercise, we know we can’t be slaves to our devices. But I admit, there are days when we get the little notification buzz on our wrist at 10 minutes to the hour reminding us that we don’t have 250 steps yet (happens hourly from 9AM – 6PM). We jump up and walk around the house until we hit it. A great reminder to get up and move – especially if I have too many back-to-back calls sitting at my desk. Continue reading →