This Week in Health IT – Keeping current

I have highlighted Bill Russell’s podcast series, This Week in Health IT, in several previous blogs and shared many of the episodes on social media. If you work in health IT and are not yet listening to them and subscribing, what are you waiting for? This podcast represents some of the best content available in our industry.

Bill launched the podcast in early 2018. Starting this past March, he pivoted from twice a week to a daily podcast with a COVID-19 Field Report series made possible by the generous sponsorship of Sirius Healthcare. In the first six months of 2020, there were 100,000 downloads compared to 120,000 in all of 2019. With the Field Report series still available for listening, Bill has gone to a three day a week schedule – Tuesday NewsDay and Influence interviews on Wednesdays and Fridays.

There will only be one episode this week – Tuesday Newsday with guest host Drex DeFord as Bill is taking a week off. Drex is a frequent guest on the show and he offers yet another way to receive relevant content with 3xDrex – what he describes as “3 Must-Reads, 3 Days/Week curated by a real healthcare exec” delivered via text.

I highly recommend that you listen to three recent This Week in Health IT episodes:

Atmosphere: State of Healthcare – Bill was the guest speaker at the recent Aruba Atmosphere Digital Conference. His talk provides great insight on the major changes in healthcare and IT the past several months as well as projections for the future. It is truly a unique episode with lots to learn from one of the best! Continue reading

New year, new job?

No, this is not an announcement about me. This is a question for you – are you considering making a job change this year? If so, be sure to approach it with an objective and analytical view. Don’t just react to something and make a leap. Be sure you know why you’re leaving where you are and what you want next that you can’t get by staying.

In my blog post “Time for a job change?” I posed a series of questions to ask yourself when considering a job change and provided some pointers on starting the process. I closed that post with the reminder that you own your own career and to always be open to the possibilities. But remember, those possibilities might be in the organization that you are in.

In terms of managing your career, “Taking control of your life” is another post worth checking out. Don’t get caught in the “grass is greener” trap. If you do decide to make a move, make sure it’s an organization that you can commit to, that you are doing work you are passionate about, and that you have shared values with your colleagues.

If you are frustrated and restless at work, making a move is not always the answer. Talk with your boss about what the dissatisfiers are and propose changes to improve the situation. Make sure your boss knows both your short and long term professional career goals.

And if you manage people, consider the concept of a “stay interview”. An informal stay interview can help leaders find out what’s important to each of their staff. You can ask questions such as:

  • What makes you feel valued at work?
  • What would make your job more satisfying?
  • What can I do more of or less of as your manager?
  • What might tempt you to leave your current position?

Stay interviews are a good way to regularly check in and stay connected to your staff throughout the year. What you learn may give you an opportunity to make some adjustments. After all, hiring the right people is one of the most important jobs of management and retaining and growing them comes next.

Related Posts:

Time for a job change?

Taking control of your life

 

Value of podcasts for professional development

The start of a new year is often a time to establish or renew professional and personal goals. There are common myths that it takes 21 days to form a new habit though researchers who have studied this say it could take from 2 to 8 months to build a new behavior into your life. The end of January marks the first 30 days of the new year. I’m not going to ask how you are doing with your gym goals and whether you are on the road to changing your behaviors about regular workouts. Rather, I’ll ask you if you have a professional development goal for this year.

With tight budgets and busy schedules, finding time to fulfill professional development goals can be challenging. You may or may not be able to get to a training program or conference. And finding time to read publications or electronic newsletters may be wishful thinking given how much work email and reading you already have to do.

I highly recommend the practice of listening to podcasts as part of your ongoing professional development and learning. You can even mix it in with your workout goal. Listening to a 20-30 minute podcast while working out, walking the dog, or on your daily commute is easy and it’s free!

I have subscribed to many different podcasts but my “go to” in order to learn from health IT industry influencers and keep up on industry news and analysis is “This Week in Health IT”, launched by Bill Russell two years ago. Bill has served on executive teams in healthcare, higher education and Fortune 500 consulting practices including serving as Chief Information Officer for St. Joseph Health, a 16 hospital $5 billion system, for nearly five years.

With his podcast series, Bill uses his extensive experience to help leaders, innovators and organizations share their stories in a conversational style to capture the wisdom of the industry and share it with his listeners.

After a successful year one of his weekly podcast, Bill listened to his audience and greatly expanded his offerings. Continue reading

Taking stock – goals for your next decade

January 1, 2020 marks more than just another new year, it marks a new decade. And a good time to take stock.

What are your personal highlights of the past decade? What does the new decade hold for you? Are you living the life you want to live?

I have never been a “bucket list” kind of person, but I did set four big, broad goals for myself early in this decade. They involved family, work, travel, and friends.

My family goal involved grandkids that weren’t yet born. I told my husband that I wanted to spend a lot of time with my grandkids if I was fortunate enough to have them someday. That someday came for us four times between 2012 and 2016. Happy to say, I’m meeting my family goals. Once we had grandkids, there was no question I wanted to make the changes needed to live near them so I could see them often. We made the move back to New England in 2016 and it was one of our best decisions ever. They are now 7, 5, almost 5, and 3 ½. I fondly call them the “Fab Four” and we see them often.

That decision to move was tightly coupled with a major career decision. Leaving a fulltime position as a healthcare CIO to start down a path of interim management, consulting and leadership coaching. It’s a decision I have never regretted as I now have more control and flexibility in my career and work. This period has included launching and growing a successful health IT advisory firm, StarBridge Advisors, with two colleagues for the past 3 years. Continue reading

Leaders as mentors

Since late May, I’ve had the chance to work with a new group of talented and committed IT professionals at the University of Vermont Health Network. Everyone is working hard towards a common goal with our canstockphoto13471338 (1) mentorupcoming Epic go live. I am impressed every day with the depth of knowledge, flexibility, resilience, and dedication of so many.

I’ve learned much from all of them and would like to think they have learned from me as well. I try to be a good role model in all my words and actions. But no one is perfect! With the pace we are all working these days, it’s a very dynamic environment. We’re heads down addressing issues and getting final tasks done.

If we really believe as leaders that our people are our greatest asset, then in spite of being in crunch time, we need to ensure we are modeling the right behaviors and fostering the kind of culture that people can thrive in. Hard as that may be on our busiest of days, we owe it to our teams.

In a few weeks, we’ll be working long shifts together in the 24/7 command center. There will be many issues to address and problems to fix. The stress will be high. But we will also be sharing the joy of having crossed the finish line together. I have been with this team on their Epic journey for only a few months. Most of them have been on this journey together for a few years. Continue reading

Modeling leadership, empowering others

I had the opportunity to meet all the IT interns at The University of Vermont Health Network this week. Several of them are working on infrastructure teams that I am now responsible for as the interim Chief Technology c change key image update right align 2Officer. They are all excited to be working with us, learning and contributing.

When it was my turn to introduce myself, I told them I’m committed to developing next generation leaders and am happy to make time to meet with any of them this summer if they want to talk and get career advice. My days are busy, but I hope at least some of them take me up on the offer. I will find the time.

We all need role models and people who are willing to help us develop and grow professionally. Female leaders in health IT represent only 30% of senior leadership so it’s not yet a level playing field. With our StarBridge Advisors C-change service, we focus on developing women leaders in health IT through online courses and coaching.

On June 18, Gale Thompson and I will be presenting a webinar, “Develop Women Leaders, Transform Leadership” as part of the HIMSS Women in Health IT series.

The learning objectives are to:

  • Recognize that you are not the only one struggling with how to be effective, successful, and fulfilled.
  • Learn how you can make foundational shifts with intention to craft the leader you want to be and the life you want to live.
  • Discover clear, thoughtful steps you can take to steer your career progression while attending to your personal and family commitments. Explore ways you can be proactive in getting what you need/want both professionally and personally.
  • Learn to give yourself permission to invest in your own well-being and leadership growth and commit to taking that next step.

For more information or to register for the webinar, click here.

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MiChart summer interns — a win-win!

Finding your passion

One piece of advice I give young people is that they don’t have to decide what they want to do for the rest of their life at age 22. Just think of all the jobs that didn’t exist 10 years ago and what might exist 10 yearscanstockphoto19577734 (1) finding passion from now.

As we acknowledge the nurses among us for National Nurses Week, think how much the nursing field has changed over the years and how many opportunities and different paths nurses can take these days. There is a growing need for nurses with informatics training but that is just one possible path among many.

My oldest daughter is a nurse practitioner. But she didn’t start there when she went to college. She got her undergraduate degree in hotel and restaurant management with a minor in business. She wanted to do travel and tourism – and see the world. On graduation day she looked at me and said, “Mom, I don’t know what I’m going to do with my life that’s meaningful, but I don’t think it’s travel and tourism”. I looked at her and said, “Just get a job and then figure it out”. That was the response of a parent having just put their oldest of two children through college and anxious for her to get started in the full-time work world. Can all you parents of young adults relate? Or did I sound like a callous and unsupportive parent?

She floundered for a year or two after college with a couple different jobs including work in the travel industry for a short time. But she started thinking early on after graduation about becoming a nurse. Whenever she talked to me about it, I told her she’d be a great nurse – super organized, able to multi-task better than anyone I knew, with fabulous people skills. But I also told her that she’d have to buckle down and study the sciences if she wanted to be a nurse.

She considered her options and decided to pursue a combined nursing / nurse practitioner program getting her second bachelor’s degree then her masters. She had found her passion! Continue reading

Confidence matters as much as competence

How real is “the confidence gap”? How do you address it in your own work? This was one of the topical questions I posed on a recent TweetChat that I hosted for Jenn Dennard and #HealthITChicks.Brave woman posing as super hero

What would you tell your 20-year-old self? That was one of the questions posed a few days later to me and my co-panelists at the 3rd annual Women in Business Conference – Lead. Represent. Mentor. – sponsored by the Women in Business Club at Hult International Business School. Our panel was “Leading Change in Technology”.

One of the panelists, Nancy Li, is a young woman with a PhD in Materials Science and Engineering. She is the Manager of Edge Computing Commercialization at Verizon. In response to that question, she quickly answered, “Be fearless”. After everything I learned about Nancy’s career and experiences, I wasn’t at all surprised at her answer. The other panelist, Florence Lu, is a Senior Solution Architect and four-time IBM Master Inventor working at IBM Research and has filed more than 180 patent applications. She commented on the importance of developing public speaking skills if you want to be a leader, pointing out that you must be able to present your ideas to others. Clearly, she has been an idea generator and innovator her entire career.

I’ve spoken and written a lot on issues that women face at work in the past few years and willingly shared my own experiences as a professional woman and leader in IT for over three decades. I was truly impressed with Nancy and Florence’s accomplishments as technology professionals and their eagerness to share their own stories and advice. And their confidence!

I highly recommend reading the article, “The Confidence Gap” by Katty Kay and Claire Shipman published in The Atlantic, May 2014. They did extensive research on the differences between how girls and boys / women and men approach situations. The bottom line is that confidence matters as much as competence and confidence must lead to action. A few excerpts from the article: Continue reading

What’s YOUR personal brand?

We all have a professional network, big or small. It may be people we know well and have worked with at some point. Or people we’ve met briefly at a conference and agreed to keep in touch. Or people who canstockphoto18694235 (1) personal brandhave reached out to us to connect on social media channels after seeing our profiles.

While you may not think you have a “personal brand”, you do have a professional reputation.  The idea of having a personal brand may have invoked thoughts of vanity in the past. But not in this technology enabled social media world we live in.

So, what is your personal brand? Are you consciously creating it? How do people see you publicly online and in person? What are you known for? These are all questions you should be able to answer.

One of the first ways I thought about it was when I re-initiated my Twitter account several years ago and had to write my profile. At the time, my account was private. A colleague who was advising me on social media told me that was my first mistake. Twitter is meant to be public – I shouldn’t have to approve who can follow me. More importantly, he said my profile should capture in just a few phrases who I am and what’s important to me.

I recently saw a blog post by Janet Mesh from one of our partner firms, Healthcare IT Leaders, titled “How To Boost Your Career With An Online, Personal Brand”. I was reading along thinking, yup, yup I do all that. Then I was pleasantly surprised and grateful to see that I was used as an example. Thanks Janet and Healthcare IT Leaders!  And thanks to all those who gave me encouragement and advice to get started in a focused way building my social media presence several years back. Continue reading

9 articles on women and work worth your time

In the past month, I’ve seen more articles on women in leadership, women on boards, and gender equity than I have seen in a long time. It’s probably reasonable to assume the increased focus has to do with it canstockphoto44053815 (1) time for changebeing Women’s History Month. As I said in my post on International Women’s Day, let’s not just focus on these issues for one day or one month but all year long.

Here’s a sampling to check out if you are committed to ensuring women have a seat at every table:

A seat at the head of the table by Emily Bazelon in The New York Times Magazine. It’s an insightful interview with two experts on leadership – Katherine W. Phillips, a professor of organizational management at Columbia University, and Shelley Correll, a sociologist at Stanford.

Wanted: 3,732 Women to Govern Corporate America by Jeff Green, Hannah Recht and Mathieu Benhamou in Bloomberg Businessweek. That headline should get the attention of any woman interested in serving on boards.

Women in venture: The case for increasing representation in digital health investing by Laura Lovett in MobiHealthNews

From the practical experience of women leaders comes insight, advice and inspiration for others:

A rising tide lifts all gender-balanced boats bound for HIT board rooms by Jenn Dennard at HealthITChicks

Achieving a better gender balance across all levels of an organisation by Wendy Clark in HealthITNews

Four McKinsey leaders share their advice for early-career women – McKinsey Blog from McKinsey & Company. I particularly liked these spot-on words of advice: Continue reading