Tag Archives: diversity

Championing DEI – personal stories and lessons from leaders

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We learn from our own experiences, and we learn from other’s experiences when they are willing to share their stories. The impetus behind starting this blog was to share and help teach others, especially next generation leaders.  I have shared lessons learned both professionally and personally over the years. And I have shared many stories along the way.

My latest contribution in this sharing space is based on my ongoing commitment to promote diversity, equity and inclusion. As a member of the CHIME DEI committee for the past few years, I’ve come to know many colleagues in deep ways as we share our stories with each other and work to educate the broader CHIME community.

The newest offering from the committee is a video series called “Inclusive Insights: Personal Stories of Diversity in Action”. An insightful interview with Cletis Earle last month was the first in the series. Cletis is the CHIME DEI Committee Co-Chair and former SVP and CIO at Penn State Health and College of Medicine. I encourage you to view it here. He covered how DEI played a role in his career, why organizations should not turn away from DEI, how he advocates for DEI at work and in his community, and shares advice for colleagues trying to enhance diversity, equity, inclusion and belonging in their organizations.

I’m honored to be the second person in the series to share my story – it is available here. I covered common myths and misperceptions about DEI, challenges I have faced in my career and how I overcame them, the role that mentorship and sponsorship play in fostering diversity and inclusion, the role of allies, and more.

When I first joined CHIME as a new CIO in 2000, the makeup of the group was very different from what it is today. There is far more diversity among health IT leaders today compared to back then. CHIME’s explicit commitment to DEI in recent years through the committee’s work and the programming at in-person conferences is encouraging.

We have made progress but there is more work to be done. We’re in it together.

Related Posts:

The transformative power of bold leadership in healthcare

Celebrating Women’s History Month: Championing Diversity in Health IT

One year later – an increased focus on diversity, equity and inclusion

Celebrating Women’s History Month: Championing Diversity in Health IT

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What better time than Women’s History Month to highlight the many initiatives lifting up women in our health IT industry.

It has been 10 years since I started speaking out more publicly as a health IT professional about women’s issues though I am a long-time feminist having come of age during the women’s movement of the 1970s. In 2014, I was asked to do a keynote talk on a topic of my choice at a 200-person health IT conference. It was one of those vendor sponsored, invitation only events. I was the speaker during the first night’s dinner. I titled my talk: “Our Future Workforce – Unlocking the Potential”. I talked about the fact that not enough women were going into STEM (science, technology, engineering, and math) fields and the need to encourage and support women at all levels. Prior to the talk I wrote this post – Technology, where are all the women? – and afterwards I wrote this one describing the positive response to my talk – Women and technology, part 2 – from an audience that was probably 80% men!

When I launched this blog several months before that talk in 2014, I made sure to create a category called “On Women and Work” knowing I’d be periodically writing about women’s issues, and not just in March each year.

Fast forward to 2024. I am certainly not a lone voice in our industry. Many women focused initiatives have emerged. Here are just a few to highlight: Continue reading →

From reflection to action – preparing for 2024

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It’s that time of year when you can find 2023 recaps and 2024 predictions everywhere you watch, listen to, or read content. In health IT, we are no exception to this. My StarBridge Advisors colleague, David Muntz, has written our final blog post of the year that health IT leaders may find useful – “12 Steps to Prepare for 2024 – Big Challenges – Bigger Opportunities”.

David is one of the kindest people I know. It is a true pleasure to have been on this StarBridge venture with him for the past 7 years and to have known him far longer than that from when we were CIO colleagues. It is no surprise that he starts his post by talking about how important it is to model kindness, mercy, and compassion in all that we do. He notes the workforce challenges that organizations face and the importance of recognizing that healthcare is a people business. He goes on to address specific opportunities in DEI, digital health, AI, security, and much more.

He closes with a call to make the best of these opportunities in 2024 to improve health and care in our communities, our nation, and our world. After all that is our common goal! I encourage you to add his blog post to your end of year reading list.

All the best to you in 2024! May it be a healthy, peaceful year filled with kindness.

The transformative power of bold leadership in healthcare

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With reproductive rights and LGBTQ+ rights under attack in so many states, it was good to see the Summer 2023 Issue of the Brigham magazine in the mail this week. This issue is titled “Care for Every Body – Embracing Inclusive Medicine”. As a former VP and donor to Brigham and Women’s, I receive the paper copy to read. You can access it online here.

The main articles include:

  • Sex & Gender Glossary – essential terms and definitions for understanding sex, gender, and well-being.
  • Pro-Care. Pro-Patient. – describing how the Department of Obstetrics and Gynecology is working toward reproductive justice for all patients. An alarming data point: If all abortions in the U.S. were to stop, 24% more people would die from pregnancy complications and 39% more non-Hispanic Black people would die.
  • Soul Meets Body – describing how the Center for Transgender Health is breaking barriers and providing state-of-the-art, life changing care for trans and gender diverse people. An alarming data point: 46 states have proposed 491 anti-transgender laws in 2023, more than the previous four years combined.
  • Women ≠ Tiny Men – describing how physician-researchers are working to balance the scales for women’s health.

These articles and the programs described represent bold leadership in healthcare and what we should expect from healthcare providers.

Just as the Winter 2022 Issue titled “Standing Tall for Justice – Cultivating Equity and Inclusion in Medicine” was bold leadership as it covered racial equity in healthcare. And just as Michael Dowling, President and CEO at Northwell Health in New York, regularly shows us what bold leadership means. He doesn’t shy away from controversial issues as he addresses the issue of gun violence and calls for civility and decency in our public discourse.

Dr. Robert Higgins, President, Brigham and Women’s Hospital and EVP, Mass General Brigham comments in the introduction to the Summer 20223 Issue – “While forging the road toward a more inclusive healthcare systems is not an easy or immediately achievable goal, it is a vital commitment we must make. Our sense of humanity depends on it.”

Are you uncomfortable being a bold leader? Do you embrace or shy away from the DEI discussion? The DEI Committee of CHIME is hosting a webinar this Friday, June 30, at 12PM EDT that I highly recommend. It is titled “DE&I in Healthcare 2.0 – Getting Comfortable Being Uncomfortable in a Safe Space Zone”. Please follow this link to register if you want to learn how to stay DEI focused in an anti-DEI climate.

In a recent podcast interview, I was asked about some of the unique challenges and opportunities of being a CIO in the healthcare sector compared to other industries. I commented on how being in healthcare is mission driven and how we can make a difference in people’s lives. Leaders of our nation’s leading healthcare systems being willing to address the difficult issues and care for every person is one of the reasons I am passionate about working in healthcare.

What we do matters.

Related Posts:

Leadership means being bold and taking on the tough issues

Towards a more civil society

When is enough enough?

The healing power of humanity

 

Confidence gap, wage gap, and more

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We have much progress to celebrate as women but sad to say that in 2023, there is still so much more to do. I’ve seen many excellent pieces recently that illustrate the gender gaps that exist in the workplace.

Have you ever heard of “Tall Poppy Syndrome”? I hadn’t. I saw this post on LinkedIn from Women of Influence+ on a study they conducted of over 4,700 women around the world. From the post, their research shows that almost 90% of women worldwide are belittled and undermined because of their success at work. As they say, “The Tallest Poppy, our groundbreaking study, reveals an eye-opening story about how Tall Poppy Syndrome (TPS) negatively impacts ambitious, high-performing women, and what this means for organizations”. Here is the press release summarizing the results and a link to access their white paper.

It’s no wonder that many women get “imposter syndrome”, even women in executive level positions. As Becker’s reported in this short article, “75% of female executives get imposter syndrome”, imposter syndrome is doubting one’s abilities and feeling like a fraud. The article notes that women expect lower pay than men, are subject to condescension and have less faith they will be treated equally. This all leads to lowered confidence.

As Becker’s reported in this short article, “The gender ‘confidence gap’ is wide in the workplace”, the confidence gap and wage gap continue. And we are now seeing the promotions gap more clearly. Continue reading →

#EmbraceEquity

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Today is International Women’s Day (IWD) and March is Women’s History Month. The International Women’s Day 2023 campaign theme is #EmbraceEquity. As their website says, “The aim of the IWD 2023 #EmbraceEquity campaign theme is to get the world talking about Why equal opportunities aren’t enough. People start from different places, so true inclusion and belonging require equitable action. International Women’s Day is a global day celebrating the social, economic, cultural, and political achievements of women. The day also marks a call to action for accelerating women’s equality.”

Yes, we have much progress to celebrate but sad to say that in 2023, there is still so much more to do. Especially with our current political climate and Diversity, Equity and Inclusion (DEI) programs being under attack in some states. Take Florida for example where the governor announced in February that he intends to ban state universities from spending money on diversity, equity and inclusion initiatives, calling them discriminatory.

I continue to participate in CHIME’s Diversity, Equity and Inclusion committee as we start another year of programming for all CHIME members. As leaders, raising awareness and finding ways to take positive and meaningful action for our employees and our patients is what this work is about. This Friday as part of the DE&I Dialogues series, we will host a live webinar entitled, “Why DE&I: Defining Health Disparity, Inequity, and Inequality”. The webinar will cover why DE&I is important in your healthcare organization and how it impacts patient care. Featured speakers are Andrea Daugherty, CIO at Dell Medical School at the University of Texas at Austin, Cletis Earle, SVP and CIO at Penn State Health, and Dr. Eric Quinones, Chief Healthcare Advisor at World Wide Technology. You can register here for the March 10, 12PM ET webinar. I hope you will join us this Friday and for future DE&I Dialogues as we continue to learn and work together in 2023.

Related Posts:

International Women’s Day all year long

Women’s History Month, not exactly a Hallmark care event!

One year later – an increased focus on diversity equity and inclusion

 

CHIME Fall Forum 2022 – it’s a wrap!

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This week was my first in-person conference with CIO colleagues since Spring 2019. The CHIME Fall Forum is an annual gathering of health IT leaders, and this year is the 30th Anniversary of CHIME. Prior to the pandemic, I’ve attended CHIME fall forums almost every year since 2000 when I first joined CHIME. It was so good to again see friends and colleagues I’ve known for decades and finally meet in-person new colleagues and connections I’ve only known via Zoom for the past few years. There is nothing quite like in-person events for networking and informal conversations with colleagues. Kudos to the entire CHIME staff and board who did an excellent job once again!

From the DEI retreat on Monday to the League of Women’s luncheon and track sessions on Tuesday, to the somewhat creepy humanoid robot interview that CHIME CEO Russ Branzell so patiently did as the keynote on Tuesday, to the insightful “CHIME 30th Anniversary – Past, Present, Future” keynote panel on Wednesday, to the inspiring keynote from Carey Lohrenz on Thursday, and all the track sessions and receptions in between….it was a great few days in San Antonio.

I’ve been involved in the CHIME DEI Committee for the past two years. The panels at the DEI Retreat on Techquity and Next-Gen Leadership generated lively discussion amongst the diverse group of attendees. Kudos to Sheree McFarland, CIO West Florida at HCA, and Cletis Earle, SVP and CIO at Penn State Health, who co-chair the DEI Committee with support from the CHIME staff.

The CHIME League of Women track sessions covered a range of topics aimed at encouraging women to lean into leadership roles and take career risks. These were standing room only sessions – a diverse, multi-generation group of women attended with many male allies. Personal journeys and challenges faced were openly shared by the panelists. Kudos to Sheree McFarland and Sarah Richardson, SVP & Chief Digital and Information Officer at Tivity Health, for their leadership to the League of Women.

Past board chairs in attendance took the stage at the opening session to be recognized.  I am grateful for their contributions and leadership over the years. 25 of the past board chairs over CHIME’s first 30 years are white men. Seeing them on stage together was a stark contrast to the diverse group at the DEI retreat and the League of Women’s sessions. Change is happening and health IT leaders are becoming a more diverse and representative group. Continue reading →

When is enough enough?

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We are all asking when is it enough? Parents of young children are struggling with how to talk to their children, how to keep them safe. The mass shootings in Buffalo and Uvalde are the latest horrific examples of gun violence and hate in this country.

I have been struggling to find the right words. There are none. Yes, thoughts and prayers for all the victims, their families, and communities are needed. May they find the strength to carry on in the very difficult days ahead. But what’s needed in this country is action and policy change, not just more thoughts and prayers.

I read two pieces that have helped me to express what I’m feeling.

Michael Dowling, President and CEO of Northwell Health, is a progressive voice amongst healthcare executives. He doesn’t shy away from taking a stand on difficult issues and very clearly names gun violence as a public health issue. Under his leadership, Northwell established The Gun Violence Prevention Learning Collaborative for Health Systems and Hospitals, a grassroots initiative that gives healthcare professionals the space to have open dialogue about the impact of gun violence, share best practices and collectively take action. This piece in Becker’s Hospital Review describes his call to action – “Michael Dowling: ‘Every single US hospital leader should be screaming about what an abomination this is’”.

Arika Lycan posted on LinkedIn a piece that frames not just the murder of innocent elementary school children but all the ways that our rights are under attack – “Who is going to do something about this?!” I am, You are, We are.” Arika is a consistent voice for social justice. I am grateful to be collaborating with them and the entire CHIME Diversity, Equity, and Inclusion Committee to continue to educate and raise awareness with our health IT colleagues.

We can’t let Buffalo and Uvalde move out of the news cycle and be forgotten. We need to speak up, show up, donate our time and money, and vote for candidates at all levels of government who support our values. The 2022 mid-term elections are consequential. Know what candidates stand for and vote your values. And consider volunteering some of your time to do phone / text banks for critical House and Senate races in other states.

I admit that I don’t have anything truly new to say today. I have written numerous posts after similar events rocked us to the core, and I have said it all before. So, I’m sharing my “Hate has no place” post again. If you don’t want to read it again or even for the first time – here’s my bottom-line message:

We must speak up for love and justice every chance we can. We must challenge those who hate and divide us as a people. And we must vote for the kind of leaders that we are willing to trust the future of our children and grandchildren to. Please join me.

Hate has no place (written August, 2019)

The most recent horrific mass shootings are not due to video games, the Internet, nor mental illness. There are more guns in the United States than people. Let that sink in.

Hate speech, racism, and white supremacy exist and are tolerated by some of our elected leaders who are supposed to keep us all safe. Let that sink in.

This is not who we want to be as a country. It is time for responsible, moral leaders to act. Continue reading →

#BreakTheBias

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That’s the theme of International Women’s Day (IWD) 2022 celebrated today, March 8. It is one to remember not just today but every day. Two weeks ago, as Black History Month came to an end, I wrote a post titled “2022 of the 1950s?” about systemic racism. March is Women’s History Month and when I see the assault on women’s rights in many states, I could ask that same question again.

While women have made great progress since I was growing up in the 1950s and 1960s, coming of age during the women’s movement shaped me both personally and professionally. I remember when International Women’s Day was something most people knew nothing about. Now it is more prominently highlighted in the media. You may have seen some “strike the pose” posts on social media in recent days and wondered what that was about. But International Women’s Day is not just a celebration of women, it is a focus on the historical and current struggles of women for true equality and a call to all of us to forge a gender equal world.

Themes in recent years have been:

#ChooseToChallenge – reminding us that we are responsible for our own thoughts and actions and that we can all choose to call out gender bias and inequality.

#EachforEqual – emphasizing the need to bring together people of all gender, age, ethnicity, race, religion, and country to embrace the values and actions needed to create a gender equal world.

What does this year’s theme #BreakTheBias focus on? From the IWD website:

“Imagine a gender equal world.

A world free of bias, stereotypes, and discrimination.

A world that is diverse, equitable, and inclusive.

A world where difference is valued and celebrated.

Together we can forge women’s equality.

Collectively we can all #BreakTheBias.”

What can you do? Continue reading →

2022 or the 1950s? 

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February started with news that was both disturbing and disappointing to see in 2022. But unfortunately, not a surprise considering the long history of racism and white supremacy in this country. News programs the first few days of Black History Month covered bomb threats at many HBCU campuses, the Florida Anti-Woke Act, book banning, a neo-Nazi group protesting in front of Brigham and Women’s Hospital in Boston, and another police shooting of a young black man, Amir Locke, in Minneapolis.

It makes one wonder if this is 2022 or the 1950s. Are we moving forward or backward?

When I touch on political subjects in my blog posts, I try to weave a healthcare perspective into it. The best I can do given these discouraging news stories is to reinforce that it takes each one of us to make change and create the kind of world we want to live in, work in and raise our families in.

As Rev. Dr. Martin Luther King, Jr. said, “The arc of the moral universe is long, but it bends towards justice”. Yes, but only if we pull it towards justice. So, what can you or I do to pull it?

I applaud Boston Children’s Hospital where I served as interim CIO last year for requiring “Bystander to Upstander” training for all employees as part of the health system’s commitment to diversity, equity, and inclusion. This program raised awareness of microaggressions in everyday life and provided simple tools for each of us to use to move from being a bystander when we see and hear something to being willing to call it out.

I applaud the CHIME Diversity and Inclusion committee which I am a member of for their continued work to raise awareness amongst CHIME and CHIME Foundation members and AEHIS, AEHIA and AEHIT members. The newest offering, “DEI Dialogues”, kicks off this Friday 2/25 from 12-1PM ET. DEI Dialogues will be a dynamic series of virtual conversations around identity, belonging, equity and inclusion with a different lens of focus each month. The focus of the first one is Black History Month. Cletis Earle, SVP and CIO at Penn State Health, and Dr. Andrea Hendricks, Senior Executive Director & Chief Diversity, Equity, and Inclusion Officer at Cerner, will moderate the discussion. For more information on CHIME Diversity and Inclusion and to register for the first DEI Dialogues, click here.

When it comes to understanding our own biases and working to end racism, we are each on our own journey of self-awareness and action. Together we can be the change and move forward not backward.

Resources and Related Posts:

Here’s the story behind Black History Month – and why it’s celebrated in February

How Sharing Our Stories Builds Inclusion

One year later – an increased focus on diversity, equity and inclusion

At the intersection of racism and healthcare