Navigating career crossroads

I’m fresh off another stimulating in person CHIME Fall Forum. Many colleagues have already posted on LinkedIn their recaps of the forum speakers and key takeaways. One of my takeaways is the importance of networking on many different levels. A common conversation for me was colleagues who are looking for their next career move or currently in between positions. As I organized my post CHIME to do list on the plane home, I found that I had several people to follow up with from that perspective.

Ironically, when I got home and back into my daily podcast listening routine, the first one I heard was the ThisWeekHealth Newsroom show from November 10 – “The Signs it’s Time to Move on as a Leader”. On Fridays, Bill Russell usually does a stream of conscience commentary on a topic. This one tied very well into some of my CHIME conversations. I encourage you to check it out – only 10 minutes long.

If the end of year approaching has you rethinking your own career plans, check out my previous blogs on career advice. Earlier ones are listed in this blog – “Career advice revisited”. Newer ones are referenced in this blog – “Considering a career move?”. You will find some useful insights and advice for your journey.

And if you’re looking for a career coach, this blog might be helpful – “When to use a career coach”. I’m happy to explore with you what a short 3-month engagement would look like and how best to customize it to meet your unique needs.

Health IT leadership searches and Interim management industry trends

I have written in the past about interim management in terms of when it makes sense for an organization as well as my own experience. Over the past several years, I’ve been fortunate to serve four different healthcare providers as an interim leader – three as CIO, one as CTO. I’ve learned firsthand how interim leaders provide an important bridge during leadership transitions and can make a significant impact on an organization in a short time.

I encourage you to check out my recent StarBridge Advisors blog post – Bridge Builders: Interim Management Solutions for Health Systems. In this new post I cover industry trends I am seeing in health IT leadership searches and interim management decisions including internal interims, relocation and onsite requirements, financial and budget constraints, and more.

Related Posts:

Talent shortage? Great resignation? Interim leaders can help

Interim Management – Providing a Bridge During Transition

When an interim CIO makes sense

Stepping into an interim leadership role

Considering a career move?

The start of the new year is often a career transition time for people. We’ve heard much in the recent period about the great resignation, silent quitting, and remote work options being in demand. And we’ve seen significant layoffs in the tech industry and to an extent in healthcare providers dealing with significant financial challenges. If you or a colleague are considering a job change, some of my previous posts may be useful to revisit.

Career advice revisited is a list of posts providing career advice that I wrote prior to May 2021. I consider many of them “classics” that are still useful – they cover dealing with a competitive market, questions to ask yourself, interviewing and resume tips, and more.

Two more recent posts since that time provide additional perspective and advice. I wrote Reflections on recent career conversations after talking with many colleagues at the 2022 CHIME Fall Forum. And the post Paying it forward with career advice from late summer 2022 includes links to useful articles and tools for comparing opportunities and deciding whether to stay or go.

For more focused posts here are two more to check out – STEM or not, own your career and Know someone interested in a nursing career?

If you are looking for a career coach to help you through a transition, the post, When to use a career coach, could be helpful. I am happy to talk about how I might assist you.

Note – I am taking a short break from writing new posts the next few weeks. With all the blog posts I’ve written over the past 8 years, I’m using this break to share some of my “classics”. Thank you for being a subscriber – I hope you will encourage your colleagues to subscribe in the coming year.

Reflections on recent career conversations

I’ve often written about career advice. After talking to several people in transition while I was at the CHIME 2022 Fall Forum last week, I decided it’s a good time to revisit the topic. Here are some of those interactions – anonymized of course – followed by my general advice given the common themes:

  • I asked a colleague who I knew was unhappy with their situation a few years ago how things are going these days. I got the same response as before – still unhappy. I say, time to do something about it. No one should stay in an organization or position where they are truly unhappy if there are options out there.
  • I met a CIO whose position was eliminated due to a merger. While actively looking for the next position, there are concerns that lacking Epic experience at the CIO level is an obstacle. Yes, there are benefits to having worked with a particular vendor and understanding the challenges and issues with their products and services but as I like to say, the CIO is not doing report writing in the tool so in the end, does specific vendor experience matter?
  • I met a CIO who is concerned about ageism. Will they be given a chance if they are 60 years old? There are laws against age discrimination but unfortunately, we know it’s a reality. I say go for it and focus on your experience.
  • I spoke with someone who is mid-career and unhappy in their current organization given cultural issues and limited opportunities. They are actively looking at a wide range of options as they should be.
  • I got an email from someone at a vendor whose position was eliminated and wanted help networking. I connected that person with someone who is well connected in that specific part of our industry.
  • I spoke to a couple CIOs who have retirement dates set. They will be thinking about the next chapter and whether to go cold turkey or stay involved in some way. The beauty of that phase is you can pick and choose, say “yes” to what you are passionate about and “no” to what you no longer want to do.
  • I spoke to a CIO who isn’t ready to retire but is open to working less and considering alternatives. This may be a growing trend after the pace and demands of the past few years.

And I spent time with some of the people I have formally coached in recent years. Hearing how they are doing and seeing how they have grown in their roles and careers is very rewarding. I’m honored that I helped in some small way. Continue reading

Paying it forward with career advice

I get a lot of calls, emails, and LinkedIn messages asking for career advice. Knowing that people have been very supportive of me over my career, I try to pay it forward. I do a short call, find out where the person is at in their job search and career transition, ask some key questions, and give whatever advice makes sense for their situation. For people I know well and keep in touch with during their search, I often share useful articles that I find. These may include resume writing and layout, prepping for the interview, how to follow-up after the interview, dealing with rejection, how to identify red flags, or building your personal brand.

Many of the resources I have found and shared are from LinkedIn which as we all know is the “go to” for professional networking and content.

A Fortune article by Jennifer Mizgata in March of this year addresses a key question many people are faced with – “Should I take a fancy new career opportunity or stick with the old job I still like?”.  In it she references a great HBR piece, “A Scorecard to Help You Compare Two Jobs”, written in 2017 by a former colleague of mine from Mass General, Allison Rimm. It includes a scorecard tool similar to one I have used when doing career coaching.

I’ve written a lot on career management over the years. My post, “Career advice revisited” from May 2021 has links to most of them. Check it out and share with anyone you know who might find it helpful. In other words, let’s pay it forward!

Note – I am taking a short break from writing new posts over the next month. With all the blog posts I’ve written over the past 8 years, I’m using this break to share some of my “classics”. Thank you for being a subscriber – I hope you will encourage your colleagues to subscribe in the coming year.

Career advice revisited

It seems that I am getting a lot of requests to provide career advice these days. I did formal career coaching for a few people in recent months and am currently participating as a mentor in the Boston Young Healthcare Professionals (BYHP) mentor program. In all these situations, I point people to my many previous blog posts on career advice to supplement what we discuss.

For general career advice, they find these “classics” useful to review:

Career advice in a competitive market

5 job search challenges in 2020

You need to own your own career

Taking control of your life

Make career choices right for you

New year, new job?

Time for a job change?

Stand out at the interview

So you didn’t get the job

In this new virtual world of recruiting, I tell people not to underestimate the power of LinkedIn. It is an online professional directory that recruiters look to for candidates. Optimize your profile. Ensure the one liner under your name is a good description of your role since that is what people see when you invite them to connect with you and when you are found on searches. Use the about section to describe what you offer and how you can add value – don’t just copy and paste your current job description summary. Be active which shows you are current and engaged – that means sharing content yourself and commenting on other people’s posts. And if you are actively looking for a new job, check the “open to work” box – don’t worry, you can control who sees it.

If you are thinking of using a coach, check out these two posts:

When to use a career coach

Investing in you, the value of a coach

Looking for a new job can be exciting and hard at the same time. Hopefully, the lessons and tips in these posts will make it a little easier.

It’s transition time again

“Until every child is well” is the tag line used by Boston Children’s Hospital, the number one pediatric hospital in the nation as ranked by U.S. News and World Report. I am thrilled to share the news that I started as their interim SVP and Chief Information Officer two weeks ago. What an incredible organization to be able to serve. I am excited to be part of a healthcare provider organization again – even though it is temporary.

Boston Children’s treats more children with rare diseases and complex conditions than any other hospital. In addition to caring for the sickest children in the Boston area as well as nationally and internationally, Boston Children’s is a leading research institution. It is home to the world’s largest pediatric research enterprise, and it is the leading recipient of pediatric research funding from the National Institutes of Health.

Boston Children’s is investing $24M in digital health initiatives (D2.0) over a three-year period with solutions for patients, their families, clinicians and administrative staff. Under the leadership of Chief Innovation Officer, John Brownstein, they have an Innovation Digital Health Accelerator (IDHA) which is partnering with many technology start-ups to provide solutions both internally and broadly to others in the healthcare community.

And let us not forget about the importance of an organization’s culture. The public statement on their website says a lot about the kind of organization they are and strive to be:

“Boston Children’s is dedicated to creating a culture where all patients, families, clinicians, researchers, staff, and communities feel empowered and supported. We are committed to working together to support health equity and promote anti-racist practices. This is not merely an aspirational goal, and in August 2020, we shared our formal Declaration on Equity, Diversity and Inclusivity that will be our guiding compass in making this goal a reality. We will continue to evolve to ensure we provide a welcoming, inclusive environment for all staff and families. Our diversity makes us stronger.”

As the search for the permanent CIO continues, I will be focused on moving the current IT strategic plan forward, gaining alignment on the EHR strategy, and assisting the search firm, AMN Healthcare, to find the best candidate for the future. Continue reading

Career advice in a competitive market

I seem to be getting an increasing number of requests for career advice calls these days. Of course, I make time to talk to people I know and try to be as helpful as I can. No question that there are a lot of good and talented people looking for a new opportunity these days for various reasons.

Here is my current baseline advice when I have these calls:

Criteria: You need to establish your criteria such as type of organization, type of role, title/level, culture, salary, and location. This may sound too basic, but it is critical. Not all criteria are equal so apply a relative weight to each. Once you have this framework, you can evaluate each option against your criteria and stay true to them. You don’t want to compromise and then regret your decision in 6 months.

Market trends: Do your research. What are the new and emerging roles/titles? How does your experience align with them? Do you need to reinvent yourself or develop new skills/knowledge to get a new role?

Search firms: Develop and maintain relationships with a few search firms and recruiters. They need to know who you are, what you are looking for, and what you offer compared to other candidates. They can also be helpful and honest about the market and how you compare to others in search. But remember, you own your career and your next move. Continue reading

5 job search challenges in 2020

One thing that hasn’t seemed to change during this pandemic is the number of health IT leaders making moves. Since we provide interim management services at StarBridge Advisors, I track these moves closely. I’m currently helping a number of colleagues find new opportunities and having conversations about what it takes to make their job search successful.

I have written many posts focused on career management over the years. Much of that advice remains the same. But in this new environment there are also new challenges:

Updating your resume and telling your story – It is always wise to consider professional resume writing help or at a minimum ask a trusted colleague to review and give you feedback. Ensure your most recent work experience is updated and focuses on outcomes and results. And regardless of why you are looking, be ready to tell your story succinctly and consistently. It is your story and you need to tell it. This is even more important if you are in between jobs for whatever reason.

Competition – It appears to be a “buyer’s” market with many talented people looking for new opportunities. Whether you have decided it is just time for a change or you were let go due to a merger or layoff, you are in a very competitive market. Don’t put all your eggs in one basket. It’s best to pursue several opportunities at a time. But be ready for disappointment. Only one person gets the job in the end. Don’t get discouraged. Learn from each situation and prepare for the next. My post, “So you didn’t get the job”, has some advice you might want to check out. Now is a good time to work your network, let colleagues know what you are looking for and nurture your relationship with search firms. And if you learn about a position that’s not right for you, let others you know in search who might be better suited for it.

Preparing for virtual interviews – It’s very possible that all interview rounds will be virtual, and you will never meet people in person until you start the new position if not well after you start. Continue reading

Bridging the gap with an interim leader

My husband and I have both served in interim roles this year. Tom left IT in the mid-1990s to become a Unitarian Universalist minister. He is now a retired minister who does a lot of guest preaching and writing and is very active in our denomination nationally. He did part-time interim ministry at two different churches in our area this year. The first was for 3 months early in the year, and the second was for 4 months this Fall. He was filling in for ministers who were on sabbatical. His role was to preach and lead worship on Sundays, work with the board and staff, and be available as needed for pastoral care.

Compare this to the interim CTO engagement I’ve done since late May. A full-time role keeping infrastructure projects moving forward, helping to ensure a successful Epic go live, dealing with day to day issues, and helping recruit the permanent CTO.

Interim leadership roles take different forms. They range from “keeping the seat warm” to turnaround situations where significant change is needed. Regardless of the role, an interim needs to be able to confidently step into the role, build relationships, gain respect, and get up to speed quickly. Continue reading