Tag Archives: career

Considering a coach in 2022?

Posted by on

It’s a new year. Time to reflect. Time to set new goals for yourself. If you have ever used a coach or considered doing so, you know the value of investing in yourself. I have provided leadership coaching and career coaching for many health IT leaders in recent years – all at different stages of their professional development and career. Over the years, I’ve written on the value of coaching and professional development. Here is a short list of posts worth revisiting:

When to use a career coach

Investing in you, the value of a coach

Confidence matters as much as competence

Being valued, doing meaningful work

Welcoming feedback

Note – I am taking a short break from writing new posts in January. With all the blog posts I’ve written over the past 7 plus years, I’m using this break to share some of my “classics”. Thank you for being a subscriber – I hope you will encourage your colleagues to subscribe in the coming year.

Leadership revisited

Posted by on

It’s a new year. Time to reflect and look ahead. Whether you are a leader or an aspiring leader, there is always room to develop your own leadership skills and find ways to help others develop. Over the years, I’ve often written on leadership. Here is a short list of posts worth revisiting:

10 Tips for next generation leaders

7 Ways to develop the next generation of leaders

Leading through a crisis

What we should expect of leaders

Inspiring and developing new leaders – learning from the best

Lead by example

Leader as conductor

Note – I am taking a short break from writing new posts in January. With all the blog posts I’ve written over the past 7 plus years, I’m using this break to share some of my “classics”. Thank you for being a subscriber – I hope you will encourage your colleagues to subscribe in the coming year.

Developing next generation leaders (literally)

Posted by on

Over the course of my 35+ year career in health IT management, I have led, coached, and mentored many IT professionals. And situationally I’ve mentored my adult daughters – meaning when they ask for advice. In doing so, I have found analogies with some of my mentees and coachees who are similar ages and at a similar stage in their career.

I am always happy and proud when I see any of them grow and develop, take on new opportunities, and progress in their career. And it’s nice to hear feedback on how I’ve helped on their journey as I continue to work with others.

Now we’re at the “literal” part in this blog post’s title – next generation leaders in my own family.  Both my daughters received awards this year from their employers recognizing their contributions and leadership. My oldest daughter, Katie Killinger, MSN, BSN, NP-C, is the Chief NP of Orthopedic/Spine Surgery at Brigham and Women’s Faulkner Hospital. She received the second annual APP in Excellence Award which recognizes the important contributions Advanced Practice Providers (APPs) make to the hospital. My youngest daughter, Ann Ochiltree, works in the seafood industry and is the Sr. Manager, Executive Communications & Administration at Thai Union North America. She was recognized with the Big 6 Value Award – Innovation. I am very proud of both my daughters and love seeing the examples they are setting for their own young children.

To even mention my daughters here may be considered “parental bragging” as my husband calls it. But I mention them in a broader context of how leaders lead and influence in many different circumstances. Continue reading →

STEM or not, own your career

Posted by on

Did you know that November 8th was national STEM day? I admit that I didn’t realize it until I was tagged in a comment on a LinkedIn post about national STEM day. Geeta Nayyar, SVP Executive Medical Director at Salesforce, shared some important but disappointing statistics on women and STEM in that post. While women make up about 47% of the total workforce, she notes that we are statistically underrepresented in science, technology, engineering, and mathematics – STEM fields. Women make up only 29% of the STEM labor force, 19% of STEM company board members are women, and among STEM industry CEOs, only 3% are women. No wonder I so often am the only woman in the Zoom room when talking with technology firms. We can and must do better.

In her post, Geeta encouraged people to tag inspiring women leaders they know. I’m grateful and humbled that Linda Stotsky, Content Marketing Strategist at Boston Software Systems, tagged me and several other women in her comment.

I have long been a proponent of more women going into STEM fields and have willingly shared my own stories. I started out as a programmer in the early 1980s and then moved into health IT management for the rest of my career – a field that has been male dominated. I recall a long stretch in the late 1980s when I was the only woman on an all-male IT leadership team and the challenges I faced. Challenges I overcame and that I have helped other women overcome since then.

I was honored to be one of the first women interviewed for the new podcast series, The Game-Changing Women of Healthcare, produced by The Krinsky Company. In this interview I share stories and lessons from my career, give career advice, and provide tips for developing next generation leaders.

As I always say, you have to own your own career and be open to the possibilities. Technology continues to evolve at a rapid pace and the possibilities are unlimited. If a STEM career is right for you, go for it. Be sure to find role models and mentors who can support you and help you overcome the challenges you may face.

Related Posts:

Make career choices right for you

10 tips for next generation leaders

Career advice revisited

When to use a career coach

Time to pass the baton

Posted by on

It has been an honor to serve Boston Children’s Hospital (BCH) as their interim SVP and Chief Information Officer for the past 7 months. At the start of 2021, I told myself I wasn’t going to do another interim CIO engagement. But how can you say no to the #1 children’s hospital in the country? While they tell me they are grateful for what I have accomplished during this period, I too am grateful. Grateful for the opportunity to work with such fine people and be part of such an incredible mission – as they say, “Until every child is well”. I’m proud to have been part of an organization with a culture that values their staff and is committed to equity, diversity and inclusion.

From the start, BCH leadership knew I didn’t want the interim engagement to be prolonged. One of my priorities was to assist the search firm in finding the best candidate to be the next SVP and CIO. Goal accomplished! Heather Nelson starts on October 11. She has served as CIO at UChicago Medicine since 2017.

This last week before the official handoff begins, I focused on annual performance reviews for my leadership team, finishing up my work on the EHR strategy so Heather can move forward with the next phase, and compiling everything I will go over with her in our one-week transition/handoff.

Why would an interim do performance reviews? I strongly believe that people should not miss a review cycle because of a leadership transition above them that they have no control over. Collecting input from others in an informal 360 manner along with my experience working together for seven months is enough to have a constructive conversation and provide guidance on future development opportunities. Of course, Heather will need to work with each of them on specific goals for the coming year.

The EHR “path for the future” as we’ve called it has been the primary focus of my time at BCH. Continue reading →

HIMSS21 – ready or not

Posted by on

According to HIMSS there are over 18,000 people registered for the big event next week – either in-person in Las Vegas or virtual/digital. It’s not clear what the split looks like. With the current surge in COVID cases, I assume many registrants may decide to convert to virtual and not travel to Vegas in the next few days. I saw last week some people calling for HIMSS21 to be cancelled. I remember well the days leading up to the HIMSS20 cancellation in March last year. Who would have thought we’d be here again 17 months later? HIMSS appears to be taking all the necessary precautions with vaccine proof required of attendees and now adding a mask requirement while there.

I decided months ago to forego in person HIMSS this year. HIMSS20 registrants did not receive refunds but could apply it to HIMSS21. The conversion value from a full registration to a digital one was not a good one given the significant price difference but there wasn’t another choice as far as I knew.

In past years, I’ve written tips on attending HIMSS and how to make the most of it. Those general tips on education, networking, and vendors still hold true whether in-person or virtual. The education opportunities are probably what digital attendees can get the most from though I’m hoping there are also opportunities to learn about new vendors from a distance.

I’m usually a last-minute planner when it comes to HIMSS. I don’t usually look closely at the schedule and make my specific plans until close to the event. As a digital attendee, I tried to keep my calendar flexible next week so I could attend as many digital sessions as possible. But as busy as I am these days, that didn’t work out so well.

So, I’m down to spending some time this weekend figuring out what is available for the digital attendees, deciding what is of most value to me given my current work and focus, and what’s even possible given my calendar. I’m open to any recommendations on digital sessions from those among you who have mapped out your plans. And any general tips on making the most of a digital registration.

Bill Russell has an interesting plan for his HIMSS time next week which will be virtual after he recently assessed his own personal risk level. Continue reading →

Remote work – writing chapter three

Posted by on

In my blog post late May, “Remote work – what next?”, I commented on the balance needed as organizations begin to bring people back to the office. Balancing the organization’s needs with the individual’s preferences and choices. I concluded that the organizations that are thoughtful in their plans and supportive of their workforce during this transition time will be most successful in retaining and attracting talent. I noted that chapter three of remote work was just beginning to be written.

I continue to hear from colleagues on their approaches and see many articles on the subject. That includes a rather concerning one, “The Great Resignation…..by Remote Workers”, written by several senior partners at the search firm Korn Ferry. One of my CIO colleagues shared it on our Children’s Hospital Association (CHA) CIO Forum Hot Topic Call last week when we were discussing our respective approaches to continuing remote work. The article describes the challenge of retaining employees who now know they can be a remote worker for companies anywhere who may offer a higher salary or better benefits and perks. They emphasize the need for organizations to rethink their retention programs and find new and innovative ways to incorporate remote workers into the culture.

It was useful to hear from CHA colleagues – flexibility is the operative word. Having broad guidelines and letting individual managers work with their teams on how best to make a mix of remote and onsite work most effective for them. A few of the CHA CIOs talked about national recruitment with each having several states where they are approved to recruit from. For an organization that primarily operates in one state and hires from a few bordering states, expanding recruitment nationally will depend on HR support and dealing with tax laws. But if you do go down this path, one CIO cautioned that you need to ensure inclusivity and find ways to make out of state employees feel part of the culture.

My colleague and principal at StarBridge Advisors, Russ Rudish, wrote an excellent blog post recently outlining the challenges and opportunities that both employers and employees are focused on as we enter this next chapter. In “Now What? Working in a Post Covid World”, Russ comments on recruiting and retention, work / home separation, feeling part of a team, and more. As he says, there are no quick or simple solutions but how companies address them will have significant and broad impacts. Continue reading →

Yes, culture matters

Posted by on

“I love this organization”. That is exactly what I said to my husband last Thursday after hearing several presentations in three different forums as part of the team at Boston Children’s Hospital. It started with the monthly Department Heads meeting that opens with a patient and family story and closes with an inspirational quote.

That meeting was followed by a lunchtime every other week series (dubbed Fireside Chat), open to all employees focusing on how we are supporting our patients and each other. Dick Argys, Chief Culture Officer and Chief Administrative Officer is the host. As part of our Juneteenth series of events, the topic was “The History of Juneteenth”. Our guest speaker, Theodore Landsmark, PhD, JD, Distinguished Professor of Public Policy and Urban Affairs at Northeastern University along with Peter Faiteau, Patient Services Administrator for Oncology/Hematology/HSCT, talked about the history and significance of Juneteenth.

The Juneteenth series was announced in an email from Dr. Kevin Churchwell, President and CEO to all employees last Monday – before it was declared a national holiday. He acknowledged that it was only the second year Boston Children’s was celebrating Juneteenth and closed his email with this: “Boston Children’s celebration about Juneteenth is all about learning from each other. And the more we learn about our history, the better equipped we are to build a brighter and more inclusive future for all”.

That was followed by an open forum for all employees, “Transforming Tomorrow: Investing in Children, Families, and Communities”. Dr. Churchwell and a panel of leaders described the new inpatient building opening in summer 2022 (far enough along for an inspiring video) and the new ambulatory centers being planned in nearby towns making care more accessible to families in the broader Boston area.

And earlier in the week we had all been invited by Dr. Churchwell to a virtual celebration to announce and congratulate the entire Boston Children’s team on being ranked the number one children’s hospital in the nation in the 2021-22 U.S. News & World Report “Best Children’s Hospitals” rankings. Continue reading →

Career advice revisited

Posted by on

It seems that I am getting a lot of requests to provide career advice these days. I did formal career coaching for a few people in recent months and am currently participating as a mentor in the Boston Young Healthcare Professionals (BYHP) mentor program. In all these situations, I point people to my many previous blog posts on career advice to supplement what we discuss.

For general career advice, they find these “classics” useful to review:

Career advice in a competitive market

5 job search challenges in 2020

You need to own your own career

Taking control of your life

Make career choices right for you

New year, new job?

Time for a job change?

Stand out at the interview

So you didn’t get the job

In this new virtual world of recruiting, I tell people not to underestimate the power of LinkedIn. It is an online professional directory that recruiters look to for candidates. Optimize your profile. Ensure the one liner under your name is a good description of your role since that is what people see when you invite them to connect with you and when you are found on searches. Use the about section to describe what you offer and how you can add value – don’t just copy and paste your current job description summary. Be active which shows you are current and engaged – that means sharing content yourself and commenting on other people’s posts. And if you are actively looking for a new job, check the “open to work” box – don’t worry, you can control who sees it.

If you are thinking of using a coach, check out these two posts:

When to use a career coach

Investing in you, the value of a coach

Looking for a new job can be exciting and hard at the same time. Hopefully, the lessons and tips in these posts will make it a little easier.

Treasure the good

Posted by on

The past 14+ months have been a period of loss and sadness. Even if you and your loved ones have remained healthy and employed, the pandemic has impacted all our lives. Now that over 200M people in this country have received at least one dose of the vaccine, 87M people are fully vaccinated, and the vaccine is available to anyone over 16 who wants it, we are on our way to a new chapter. But we still need to get to at least 70% for herd immunity and continue with precautions.

I don’t want to appear Pollyannish as we look to the future, but let’s ask ourselves what good has come out of this past year.

Have you had more quality time and connections with your family being home so much?

Have you found new ways to connect and celebrate milestones with family and friends at a distance?

Have you simplified your life and decreased your consumption?

Have you found new hobbies or restarted old ones?

Have you spent more time reading and learning?

Have you spent more time outside enjoying nature?

Have you explored cooking new foods and eaten healthier at home?

Have you become a kinder person, more caring about your community and people you don’t know?

Have you come to know and appreciate your co-workers in new ways after working together through tough times, and perhaps meeting their kids on video calls and hearing their dogs bark in the background?

Have you converted your work commute into something positive for yourself?

Have you spent time reflecting on your career and what truly is important to you? Continue reading →