Author Archives: Sue Schade

HIMSS17 – It’s a wrap

Posted by on

There could be as many different wrap-ups on HIMSS17 as there were people there – over 42,000. No one sees the same vendor exhibits, hears the same presenters, or talks to the same people. There are HIMSS17 sign ver 2conferences within conferences. So here’s just one wrap-up – mine.

The first speaker I heard did a great job of scaring all the CIO’s. Kevin Mitnick, the world’s most famous hacker and security consultant, and author of several books including his most recent one, The Art of Invisibility, was the opening keynote at the CIO Forum on Sunday. His talk, “The Art of Deception: How Hackers and Con Artists Manipulate You and What You Can Do About It”, included real-time demonstrations. He drove home the point about how vulnerable we are as individuals and organizations.  I highly recommend checking out his website to learn more or get scared yourself.

Dr. B.J. Miller was the final speaker at the CIO forum. His talk, “What Really Matters at the End of Life”, was a very sobering view of palliative and hospice care yet strangely inspiring at the same time. As he said, “Spending time thinking about your time on the planet while you have time is important – don’t wait.” I highly recommend listening to his Ted Talk with this same title.

I have been asked to serve on the CHIME Education Foundation Board again so Monday morning meant a board meeting. Continue reading →

Countdown to HIMSS17 – Part 3: Networking

Posted by on

The countdown to HISS17 is in the final days. As I wrote the past two weeks, the best way to think about your prep for HIMSS17 is in three ways – education, vendors, and networking. This post is the last in a canstockphoto6370084three-part series – focusing on networking. It has to be the last, you’ve probably finalized your schedule for education and vendors. Now, you’re thinking about what to pack at this point. For us Northerners that means pulling out some summer like clothes and shoes – I’m looking forward to that part!

Have you been to HIMSS conferences before and know tons of people in the industry? If so, networking is probably not an issue for you. Are you relatively new to HIMSS conferences and want to make a lot of new connections? If yes, then this post might be useful.

I know a few things about networking.  After all, one of my daughters’ nicknames for me is the “network queen”. Here are some tips to consider:

Scheduled receptions and meetups – There are plenty of these including an orientation for first time attendees, opening reception for all attendees, local chapter events, vendor receptions, and topic focused Continue reading →

Countdown to HIMSS17 – Part 2: Vendors

Posted by on

The countdown to HISS17 continues. As I wrote last week, the best way to think about it is in three ways – education, vendors, and networking. This post is the second in a three-part series – focusing on vendors.canstockphoto10546354

If you already registered, you have been inundated with vendor emails and snail mail since then. The ginormous exhibit hall beckons when you get to Orlando. So how do you make the vendor aspect of HIMSS17 as productive as you can?

Here are some tips to consider based on many years of navigating the exhibit floor:

Meeting with your current vendors – I’ve talked with colleagues in the past who always start here. They schedule meetings in advance or stop by just to say hello at all their primary vendors’ booths. I never fully understood this. Maybe I was a CIO in an organization with mostly internally developed systems for too long. You can connect with your primary vendors throughout the year so do you really have to spend a lot of time with them at HIMSS? It’s up to you and your specific needs and issues. If you want to see the Continue reading →

Countdown to HIMSS17 – Part 1: Education

Posted by on

The countdown to HIMSS17 is on. It’s less than 3 weeks and if you’re anything like me, you’ve not figured out your HIMSS schedule yet. You’re getting those emails from HIMSS and vendors about what to do. canstockphoto20735537And you’re starting to see the “HIMSS preview” type articles in your favorite publications.

As the conference website says – 5 days | 300 session | 1,200 exhibitors | 45,000 colleagues. It’s as overwhelming as it sounds.

The best way to think about it is in three ways – education, vendors, and networking. This post is the first of a three-part series – focusing on education. After all, you’re paying a hefty registration fee and travel expenses so you should get some education time in, right? It’s not just about the massive exhibit hall and seeing all your friends in the industry!

Bottom line, you need a strategy and a focus. No more getting a big thick conference book to page through in advance – it’s all online for you to peruse and develop your plan. The conference website has education organized by topics, professional roles, specialty education, and types of session.

Here are some tips as you plan your education at HIMSS17: Continue reading →

6 tips for successful huddle boards

Posted by on

I recently had an opportunity to advise an IT department on their overall lean initiative. While no two organizations have the same lean journey, there are common challenges. Visual management and huddlecanstockphoto19155139 boards are components of a lean management system. Here are some of the common challenges you can expect to encounter and tips for success:

“Perfect is the enemy of good” – You must be willing to experiment and get messy. Visual boards take many shapes and forms. Do they help you focus on the right work and metrics as a team?  It’s less important that they look pretty to the outside observer.

Standard framework with room for variation – Even if there is a standard for what all huddle boards in your organization should look like and include, there must still be room for variation by unit or team. What’s important to one team may not be important to another. If you’re ready to get started and wonder if there will be an organization standard at some point, don’t wait for it. Just get going and adapt later if a standard appears. Continue reading →

What we should expect of leaders

Posted by on

I’ve written many posts on leadership. As we witness the peaceful transfer of power in the Office of the President, it seems fitting to reflect again on leadership and what we should expect of leaders. canstockphoto7867487

When I think of critical leadership qualities at the executive level, I think of vision, integrity, presence, communication, and authenticity.  If you look at position descriptions for executive level leaders in business, you will see all of these and more.  

I’ve talked in the past about the core principles and values I share with my staff when starting a new leadership position. In that early period, I want my team to get to know me and to understand what’s important to me. I want them to hold me accountable for living these values every day in every situation. And I also expect everyone on my team to live them as we work together.

Here they are again but with a more generic description that can fit any leadership position: Continue reading →

Yes we can: women in health IT

Posted by on

Think about the little girls you know. Did they get even more dolls for holiday gifts? Or did they get toys and games that teach creative thinking and how to build things? Or did they maybe even get toys officiallycanstockphoto36568604 STEM labeled in the STEM category?

Social norms start young. I recently played a match game with my two-year-old granddaughter. When we matched the truck picture, she took it over to her 6-month-old baby brother as though it was his domain! This granddaughter and her two-year-old girl cousin have a variety of developmental toys. But when it’s free play, they are often clutching one of their dolls, whether it’s Princess Sofia the First or the newest Disney Princess Elena of Avalor. At least these characters are both confident, strong and compassionate princesses!

My four-year-old granddaughter isn’t as attached to dolls these days. After a break, she is back in dance class, my birthday gift to her. I know she loves it.  At Christmas, with her mother’s advice, I gave her 3 months of Koala Crate – a creative, educational activity box for 3-5 year olds. She loved the first box – making stuffed reptiles and learning about them.

You may be saying it’s all about exposing kids to a lot of different things. I agree. But it’s important to not fall into the gender norms when they are young.

Let’s fast forward from my 3 little granddaughters to some of the female leaders in our health IT industry. Continue reading →

Taking control of your life

Posted by on

It was a year ago that I did just that. I decided it was time to make a major life change professionally and personally. Since then, many people have wanted to learn how I did it. In fact, I spoke just this canstockphoto12123429week with a former mentee about her next professional move.

My advice was basic. Look at your last few professional moves. Why did you want to stay somewhere and why were you willing to leave? What were you looking for in the next opportunity? And what isn’t there today that you’d look for in the next opportunity.

I told her if she looks carefully at this, she’ll see a theme as to what makes her happy and what frustrates her. Then there will be more questions:

  • What kind of work do you want to do?
  • What kind of team do you want to be part of?
  • What mission will keep you committed and passionate?

But I told her not to get caught in the “grass is greener” trap. Because it’s not. Every organization has its crazy. You just need to figure out what that is and how to work effectively within it. Continue reading →

Learning from the annual industry list ritual

Posted by on

Holiday gift lists, baking lists, family fun lists while kids are out of school and “honey do” lists while off from work…..we have personal to do lists everywhere. But as the year ends, it’s interesting to canstockphoto18647021look back on some of the industry based 2016 lists and look ahead at what to expect in 2017.

I’ve compiled some of the most interesting health care and technology lists to share as we approach this annual turn of the year. You’ve probably seen some of them already.

There are the best places to work lists where we can all learn best practices to attract and retain talent in a competitive market: Modern Healthcare’s Best Places to Work in Healthcare 2016 and Becker’s 150 Great Places to Work in Healthcare 2016. And more specific to IT, there is Healthcare IT News’ Best Hospital IT Departments 2016. Check out their profiles and possibly get some new ideas to apply in your own organizations. Continue reading →

Great techspectations: learning from retail

Posted by on

If you are like me, you’ve recently done some online shopping – if not for holiday gifts, then for yourself. And your experiences have probably ranged from easy and awesome to  frustrating and canstockphoto20876918difficult.

Without naming any companies, I’ll describe the optimal experience, but also what we all too often run into.

The most satisfying experience is when the retailer already has some key information about you so the transaction can be completed with just a couple clicks; they also offer a real-time chat with a service rep if you need it.  We keep going back to those sites.

The frustrating ones are confusing: too much back and forth between multiple screens and not at all intuitive. If something is backordered, they don’t tell you until the end of the process. Then, you have to start over and give your information again. In the end, you may get the product you want (or something close) but it took too long and was difficult. Continue reading →